Assistant Store Manager
Big Dave's Cheesesteaks
- Lawrenceville, GA
- Permanent
- Full-time
- You are responsible to follow all Big Dave's Cheesesteaks Standard Operating Procedures to properly service the customers
- Follow the Big Dave’s Training program for all restaurant team members to improve unit operations and the customer experience
- Execute initiatives set forth by the company
- Ensure compliance with all applicable federal, state, and local regulations
- Coach and develop Team Members in accordance with current standard operating procedures
- Communicate and enforce operational policies and procedures
- Ensure compliance with SOPs in the areas of food specifications, recipes
- Ensure food is presented well and served at appropriate temperatures
- Ensuring that ticket times standards are met
- Ensure adequate levels of food, paper, cleaning supplies and chemicals, janitorial, uniform, linen and miscellaneous supplies
- Set and adhere to par levels
- Ensure the proper operational condition of equipment, building structure, and premises according to federal, state, and local regulations and SOP
- Keep small wares adequately stocked and in good condition
- Maintain the interior and exterior appearance of the restaurant
- Ensure sanitation practices are maintained according to federal, state, and local regulations and SOP
- Ensure that food is properly stored (labeled, dated, and rotated) and proper temperatures are maintained
- Enforce and monitor a deep cleaning schedule
- Minimum of 6 months experience managing a team in a food service establishment
- Possess a customer-centric approach; has a genuine desire to serve the customer
- Strong interpersonal, written, and verbal communication skills
- Self-starter who works independently and is highly self-motivated; goal-oriented
- Excels in a fast-paced environment
- Energetic, proactive, innovative, and flexible
- Comfortable working in a highly visible role
- Exceptional analytical and problem-solving skills
- Honest, ethical, and dependable
- Attend all mandatory meetings both virtually and in person per business needs
- Support the General Manager in restaurant meetings and briefings
- Able to bend, stoop, reach, and push in the course of required routine tasks
- Ability to lift or move kitchen ingredients or equipment weighing up to 50 lbs
- Perform other duties as assigned
Big Dave’s Cheesesteaks is one of the fastest-growing businesses in Atlanta, Georgia, and now the Charlotte, NC area. Derrick Hayes, a West Philadelphia native, serves as Founder and CEO of the company and continues to successfully intertwine authentic traditional Philadelphia cuisine and family-like atmosphere into the fabric of the restaurant. Patrons rave about popular menu items like beef, chicken, and salmon cheesesteak egg rolls and also praise Big Dave’s modern take on the Philadelphia classic with entrees like the “Dave’s Way” Cheesesteak. It comes as no surprise that Big Dave’s Cheesesteaks has ranked in the top 10 in the Best Sandwich category at the 2018 World Food Championships, and frequently sports lines wrapped around the downtown venue filled with customers yearning for a taste of Philly.