
Title Specialist II (Private Seller Exchange)
- Tacoma, WA
- $21.25-31.92 per hour
- Permanent
- Full-time
Provides administrative/transactional support for an assigned team or group within vehicle operations. (i.e., dealer services, out of market)Schedule: Monday-Friday 8:30am- 5pm Pacific- onsite (subject to change based on business needs)Job Responsibilities:
- Verifies and ensures accuracy of recorded information, including tax, forms, fees, license/vin information etc.
- Verifies that all documents are approved, signed and distributed according to established procedure
- Serves as a point of contact for employee/customer questions about policies and procedures
- Works exception queues and updates and validates title, registration and other exceptions in the system
- Assists vendors, dealers, and other third parties with questions about processes, status and issue resolution.
- Troubleshoots and resolves issues for completion of title, registration and related work on behalf of internal and external customers.
- Keeps up to date with title, registration, and related regulatory requirements and changes.
- Completes title packets within given states requirements and deadlines
- High School Diploma/GED and 3 years experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years experience in a related field
- Prior automotive titling experience is required
- DealerTrack/WA DOL experience is strongly preferred.
- Notary license preferred but not required.
- Exceptional organizational skills, the ability to manage multiple tasks while meeting deadlines.
- Must be positive, personable, self-motivated, and have strong interpersonal and customer service skills.
- Must be a team player but also able to work independently.
- Ability to learn different computer functions and programs, calculator and other office equipment
- Ability to maintain a professional and pleasant attitude under a variety of circumstances