Food and Beverage Manager
- New York City, NY
- $75,000-90,000 per year
- Permanent
- Full-time
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
- Oversee member, guest and employee satisfaction while maintaining standards, exceeding financial and member experience goals.
- Demonstrate knowledge and proficiency of all applicable food and beverage laws and regulations as well as flawlessly executing The Ned’s sequence of service.
- Responsible for running the floor during service. This includes guiding and coaching the staff, solving guest complaints, and ensuring we are providing the highest level of service.
- Assist with administrative work – placing orders, paying invoices, organizing stockrooms, scheduling staff, recruitment, and various other tasks.
- Collaborate and assist with the Events & Membership team to ensure all Ned standards are consistently met for all events.
- Influentially lead daily operations while encouraging efficient and effective service standards that elevate member, guest, and staff experience.
- Create and nurture an environment that emphasizes motivation, empowerment, teamwork, continuous improvement, and a passion for providing service.
- Work cross-functionally to effectively manage the successful execution of Club events and experiences.
- Champion the onboarding and training of new hires, as well as providing a welcoming experience for new staff.
- Build mutual trust, respect, and cooperation among fellow team members and across all departments.
- Monitor and maintain the productivity level of employees.
- Propose and persuade innovative channels to maximize revenue through food, beverage, and events.
- Partner with Membership to gather members’ feedback and develop initiatives that address and highlight concerns.
- Preferred a minimum of 3 years of experience in a fast-paced and professional environment.
- Previous experience as a Floor Manager, Server Captain, or Supervisor in a food forward and high-volume environment.
- Proven success of “champion of the culture,” facilitating excellent communication and engagement.
- Team focused with an understanding of the bigger picture and how you can contribute.
- Able to effectively manage different stakeholders.
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to work on your feet for at least 8 hours.
- Fast-paced movements are required to go from one part of the club to others.
- Must be able to move, pull, carry, or lift at least 20 to 60 pounds.
- Occasionally kneel, bend, crouch and climb as required.Must be able to use step ladder
- Medical, Dental, Vision, Company Paid Life, Short Term Disability, Long Term Disability Insurance, 3% match in 401k
- Referral bonus + competitive compensation
- Career development and career training
- Flexible work schedules
- Discounted family rates
- Family meals
- Two weeks’ vacation, 9 days PTO, 10 Holiday