Assistant General Manager
Hyatt
- Augusta, GA
- Permanent
- Full-time
- Understanding of Financial Reports (P&L Statements, Operating and Capital Budgets, Forecasts)
- Execute annual budget and business plans
- Ensure adherence to corporate policies and established operating procedures while meeting or exceeding or guest expectations by providing a safe, secure and quality experience in accordance with applicable Brand Standards.
- Must be very hands-on and intimately involved in the day-to-day activity of the hotel, maintaining high personal visibility throughout the property.
- Has a high standard of customer service and implements these standards on-property.
- Knowledge and aptitude for use of a variety of computer software applications and property management systems and reservation systems.
- Strong leadership and people skills, plus the ability to build and foster a positive team environment
- Minimum two years of progressive experience in hotels or related fields or a bachelor’s degree and one year of related experience or an associate’s degree and 2 years of related experience
- Proficient in Microsoft Office or similar computer applications
- Prior Assistant General Manager experience preferred
- Bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major preferred
- Experience with brand's PMS and Point of Sales systems preferred
- Less than 25% travel requirement.
- Must possess a valid driver's license and reliable transportation and the ability to run off-property errands with minimal notice
- Must speak English fluently
- Must have excellent written and oral communication skills
- Mathematical skills include basic math, budgeting, profit/loss concepts, percentages and variances. Problem solving, reasoning, motivating, organizational and training abilities are often used
- Ability to effectively multi-task