Claims Administration Clerk – Hybrid - Full Time (Lisle, IL)
CCMSI
- Lisle, IL
- $20.00 per hour
- Permanent
- Full-time
Location: Lisle, IL (Hybrid – In-Office 2nd & 4th Thursdays)
Schedule: Monday–Friday, 8:00 AM to 4:30 PM (37.5 hours/week)
Compensation: $20/hour
Work Arrangement: Hybrid after training (no remote-only option)CCMSI is seeking the best and brightest talent to join the Illinois Public Risk Fund who is the largest Public Entity Workers’ Compensation pool in the State of Illinois.Illinois Public Risk Fund has a dedicated CCMSI claims team with a staff of 21 and their own dedicated office space. This team works in office twice a month.Build Your Career With Purpose at CCMSIAt CCMSI, we don’t just adjust claims—we support people. As a leading Third Party Administrator and a certified Great Place to Work®, we offer manageable caseloads, employee ownership, and a collaborative, client-focused environment. We’re proud to be employee-owned and committed to developing your career through continuous learning and internal opportunities.Job SummaryAs a Claim Clerk, you'll support our claims team by performing essential clerical tasks that help keep our operations running smoothly. You’ll set up new claims, manage incoming documents, follow up on billing, and provide general office support. After initial in-office training, this position transitions to a hybrid schedule, requiring on-site work twice a month (2nd and 4th Thursdays). Accuracy and timeliness are key—and there’s plenty of opportunity for growth if you're ready to learn.Responsibilities:Set up new claim files and complete required data entryFile incoming claim-related documents, mail, and billsFollow up on outstanding medical bills and billing inquiriesProvide phone support and return provider calls as directedSummarize correspondence and documentation into claim notesRetrieve and re-file physical files as neededAssist with special projects or team needs as assignedMaintain confidentiality and accuracy in all workQualifications:QualificationsHigh school diploma or equivalent requiredStrong attention to detail and organizational skillsPrior clerical or claim support experience preferredFamiliarity with medical terminology is a plusExcellent written and verbal communication skillsComfortable working in a fast-paced, team-oriented environmentProficient in Microsoft Office (Word, Excel, Outlook) * Reliable, predictable attendance is essentialPerformance MetricsAccuracy and timeliness of claim set-up and data entryResponsiveness to team requests and billing follow-upsWhat We OfferGenerous PTO: 4 weeks in your first year + 10 paid holidaysComprehensive Benefits: Medical, Dental, Vision, Life Insurance, 401(k), and ESOPProfessional Development: Robust training, advancement paths, and employee ownershipWork Environment: Supportive, inclusive culture with hybrid flexibilityCompensation & ComplianceThe posted salary reflects CCMSI’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity.CCMSI offers a comprehensive benefits package, which will be reviewed during the hiring process. Please contact our hiring team with any questions about compensation or benefits.Visa Sponsorship:CCMSI does not provide visa sponsorship for this position.ADA Accommodations:CCMSI is committed to providing reasonable accommodations throughout the application and hiring process. If you need assistance or accommodation, please contact our team.Equal Opportunity Employer:CCMSI is an Affirmative Action / Equal Employment Opportunity employer. We comply with all applicable employment laws, including pay transparency and fair chance hiring regulations. Background checks are conducted only after a conditional offer of employment.Our Core ValuesAt CCMSI, we believe in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:
- Act with integrity
- Deliver service with passion and accountability
- Embrace collaboration and change
- Seek better ways to serve
- Build up others through respect, trust, and communication
- Lead by example—no matter their title