Knowledge Engineer

• Preparing for and completing user acceptance and parallel testing of business processes in conjunction with the projects and the Division.
• Reviewing and understanding the project functional designs to confirm that statewide payroll processes are functioning as expected and validating calculations.
• Working with the Division and UAT support team to document testing results and resolve all issues.

• Business Process Changes Support:

• Understand current and future processes and evaluate change impacts based on business process models and Project documentation.
• Providing HCM and payroll business processes subject matter expertise to the Division during working sessions with the project.
• Providing subject matter expert recommendations and alternate business solutions to the project's business processes to better meet the Division's needs.
• Reviewing Division payroll data needs and supporting and documenting the creation of PeopleSoft queries to meet those needs.
• Reviewing and preparing desk procedures, job aids, and learning tools (e.g., manuals) to support the Division and agency personnel in performing the project's payroll activities.
• Preparing the Division to identify and adapt to the business process changes with the project.
• Collaborating with the Division Training Team to provide knowledge transfer on HCM processes for Division and Agency users.

• Project Management Support:

• Identifying Division risks associated with the business process changes and recommending solutions (e.g., business process changes, policy updates).
• Use and share Enterprise Resource Planning (ERP) lessons learned and best practices with the Division that may promote efficiency and help to identify and mitigate potential risks.
• Identifying and recording business process change impacts (e.g., policy changes, business process updates) and working through solutions with the Division.
• Managing tasks associated with this effort.
• Coordinate activities with Division resources responsible for transitioning the Division to the project.
• Collaborating with the Division to develop policy, communications, and training for the Division’s customers.
• Assist the Division with conversion and cutover planning and execution.

• A minimum of 7 years of IT and business/industry work experience.
• Experience with document management, groupware, relational database systems, data warehouse and data mining, Web and systems analysis/development.
• Experience with PeopleSoft HCM module.
• Experience with User Acceptance Testing (UAT).
• Managing the day-to-day operations.
• Ensuring the quality and timely completion of projects or services.
• Providing technical and subject matter expertise in fulfillment of Customer SOWs.
• Participating as a senior team member providing high-level consulting services.
• Planning, organizing, and executing tasks in the successful delivery of projects or services.
• Developing and defining strategic visions.
• Planning, directing, controlling, scheduling, coordinating, and organizing the management of tasks.
• Providing Customer interface in fulfillment of Customer SOWs.
• Possessing authority and responsibility for the execution of Customer SOWs.
• Planning, organizing, and overseeing all subordinate work efforts.
• Ensuring quality standards and work performance on Customer SOWs.
• Organizing, directing, and managing support services.
• Applying administrative, consultative, and technical expertise in fulfillment of Customer SOWs.
• Planning, organizing, executing, and controlling project tasks in the successful delivery of projects or services.
• Interfacing with customers on a day-to-day basis to ensure the timely delivery of projects or services.
• Applying a broad set of management skills and technical expertise as a project leader.
• Providing solutions through analysis.
• Directing subordinates in the completion of task orders.
• Organizing, directing, and managing support services.
• Assigning tasks and overseeing projects or other services under the Customer SOWs.
• Directing activities in fulfillment of Customer SOWs.
• Training Customer personnel through formal classroom courses, workshops, or seminars.
• Highly proficient in both spoken and written English.
• Communications support for training, agency engagements, and information sharing with stakeholders.
• Change Management.
• Project Management of projects associated with this effort.
• Completing testing of proposed solutions as implemented.
• Working through testing defects.
• Reporting and understanding retesting requirements.

• Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration, or other related field. Or equivalent work experience.

• A leading Information Technology provider for Federal, State & Local government agencies.
• A certified minority-owned small business government contractor with capabilities related to Public Health IT, Criminal Justice, Transportation, and Defense.
• A certified service-disabled veteran-owned company with a proud 42-year track record of providing successful innovative solutions for our government customers.
• A drug-free workplace in accordance with the Drug-Free Workplace Act of 1988.
• Applicants who have a signed offer of employment or contractor agreement are subject to:

• the pre-employment testing protocol:

• background investigation
• drug screening

• Are actively working on next-generation technology projects with the U.S. Department of Veterans Affairs, CDC, and a wide array of Federal, State, and Local agencies throughout the United States
• Are eligible for wide-ranging benefits and perks, including but not limited to:

• Comprehensive Health Insurance with PPO and HDHP/HSA options
• Dental Insurance
• Vision Insurance
• Short/Long-Term Disability
• Group Life Insurance - Company Paid
• Voluntary Life Insurance
• 401(k) Plan with Employer Match
• Paid Time Off (Vacation/Sick)
• Holiday Pay - Company Paid Federal Holidays
• Tuition Assistance
• Professional Certification Incentive Plan
• Employee Referral Plan
• Technology Exposure

Advanced Systems Design