Business Systems Analyst (Mon - Fri 2nd shift)

• Serves as primary technical support for applications, such as Warehouse Management Systems (WMS)
• Serves as expert on warehouse management system (WMS) logic and functionality
• Ensures system integrity, including setup and control processes
• Supports troubleshooting, maintenance, and optimization of existing software applications
• Interfaces with Operations staff to review issues or changes. Provides regular communication to Operations and internal departments regarding operational issues, process flows, customer requirements, etc. Includes analysis, insight, and recommendations
• Coordinates with other departments to resolve site technical issues impacting application use. Ensures issues are being addressed and resolved in a timely manner
• Investigates and recommends new technologies and information systems appropriate for the company, where applicable
• Work with system providers or other departments to obtain costs for system enhancements
• Identifies application improvement opportunities. Designs, develops, tests, and implements changes or fixes for improving service levels, reducing costs, and providing operational enhancements
• Assists in developing standardized and ad hoc site, management, and/or customer reporting. Analyzes discrepancies and implements changes or fixes
• Conducts feasibility analyses on application solutions, processes, and equipment
• Monitors system performance. Performs maintenance and backups as needed
• Supports customer facing integration and implementation projects
• Manages action items between Crane and systems vendors
• Participates in sales calls and future opportunities in the Contract Logistics pipeline
• Creates and maintains processes and procedures which are rolled out to local, regional, and global accounts as they relate to systems
• Creates and maintains application support documentation
• Continued learning of application capabilities, configurations, limitations, etc. Continued learning of industry trends, client requirements, other applications available to support operations, etc.
• Other duties as assigned

• Strong problem-solving and analytical ability
• Strong verbal and written communication skills
• Knowledgeable of warehouse operations and freight/logistics optimization
• Excellent planning, time management, collaboration, decision making, organization, and presentation skills
• Ability to develop and document processes and procedures
• Proficient in the use of analytical techniques such as statistical probability distribution, correlation, data sampling and relating sets of numbers
• Ability to work well in a team environment, collaborate with internal and external resources, respond to questions from senior management, and manage through conflict with a positive, flexible attitude and professionalism
• Strong knowledge of Microsoft office, especially Excel

• Talking, hearing, and using hands to operate computer equipment.
• Vision abilities required by this job include close vision and the ability to adjust focus.
• Job may require extended sitting or standing, use of standard office equipment.

• Bachelors Degree in Business Administration or related field required
• Minimum 2 years related experience
• Minimum 1 year industry experience preferred

• Professional certification may be required in some areas

• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
• Potential to earn a quarterly bonus

Crane Worldwide Logistics