Inside Sales Representative

• Understand, serve, prospect, and qualify existing and potential clients through proactive outreach via phone, email, and social media channels.
• Understand client needs and pain points in the human resources domain and tailor sales pitches and solutions accordingly.
• Build and maintain strong relationships with clients by providing exceptional customer service and addressing their inquiries and concerns promptly.
• Collaborate closely with the sales team and senior management to develop effective sales strategies and achieve sales targets.
• Utilize CRM (Customer Relationship Management) software to track leads, manage customer interactions, and generate sales reports.
• Stay updated on industry trends, competitor activities, and market developments to identify new business opportunities.
• Participate in sales meetings, training sessions, and industry events to enhance product knowledge and sales skills.
• Follow up on leads and opportunities in a timely manner to ensure a smooth sales process and maximize conversion rates.
• Negotiate contracts, pricing, and terms of agreements to close deals and achieve revenue targets.
• Maintain a high level of professionalism, integrity, and ethical standards in all interactions with clients and colleagues.

• Track record of success in inside sales or a related role, preferably within the human resources consultancy or B2B services industry.
• Strong communication skills, both verbal and written, with the ability to articulate value propositions persuasively.
• Excellent interpersonal skills and the ability to build rapport and credibility with clients at all levels of an organization.
• Self-motivated and results-oriented, with a proactive approach to prospecting and lead generation.
• Ability to work independently as well as part of a collaborative team environment.
• Familiarity with CRM software (e.g., Salesforce, HubSpot) and proficiency in Microsoft Office Suite.
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred.
• Previous experience in selling professional services, HR consulting services or HR technology solutions is a plus.
• Willingness to travel occasionally for client meetings, conferences, or industry events (if required).

• Gainsharing
• Paid time off (vacation, holidays, sick, and a volunteer day)
• Medical, Dental, and Vision plans
• FSA and HSA accounts
• In-person or hybrid option from the Waukesha WI office
• Traditional and Roth 401(k)
• 401(k) company match
• Life and AD&D insurance
• Employee Assistance Program
• Tuition Reimbursement
• Voluntary Pet Insurance

MRA - The Management Association, Inc