Company Overview: Lori Smul - State Farm Agent, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our team as Receptionist - State Farm Agent Team Member. If you're a tech-savvy, people-oriented individual with a passion for making a positive impact, this is an exciting opportunity to launch your career in a modern and vibrant work environment.Job Description: As a Receptionist - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include:
Engaging with customers through various channels, including phone, email, and chat.
Providing friendly and efficient assistance with policy inquiries, updates, and claims.
Utilizing digital tools and platforms to connect with a younger demographic.
Collaborating with a dynamic team to ensure timely and effective issue resolution.
Proactively identifying opportunities to enhance customer satisfaction.
Qualifications:
Excellent communication skills, both written and verbal.
Tech-savvy with a familiarity with digital communication tools.
Customer-oriented mindset with a strong desire to exceed expectations.
Ability to adapt to a fast-paced, evolving work environment.
Previous customer service experience is a plus, but not required.
Requirements:
High school diploma or equivalent; college degree is a plus.
A positive and proactive attitude towards learning and growth.
Familiarity with social media platforms and digital communication tools.
Ability to work in a collaborative team setting.
Willingness to obtain relevant insurance licenses (training will be provided).
Perks for Receptionist - State Farm Agent Team Member,
Competitive base salary with performance-based incentives.
Comprehensive benefits package, including health insurance and retirement plans.
Opportunities for professional development and career advancement.
Fun and inclusive work environment with team-building events.
Emphasis on work-life balance.
How to Apply:Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!Lori Smul - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
