Residential Program Manager

Home of the Innocents

  • Louisville, KY
  • Permanent
  • Full-time
  • 8 days ago
Are you a compassionate and dependable leader ready to support youth and guide a dedicated team? We are seeking a mission-driven Program Manager to play a key role in helping children build essential life skills in a therapeutic, supportive environment. If you’re passionate about empowering others and want to be part of a supportive team, we want you on our team!A Day in the LifeYou will be responsible for coordinating both staff and client activities within an assigned unit. This includes developing and implementing programs that meet clients' needs, overseeing the placement and progress of each youth, evaluating program effectiveness, and maintaining regulatory and accreditation standards.How This Position Contributes to our Mission
  • Supervise, mentor, train, and develop the departmental staff, including Youth Support Specialists and Assistant Program Managers
  • Responsible for scheduling, adequate staffing, time card review, overtime approval and employee evaluations
  • Participate in treatment planning to ensure appropriate services are available to address the emotional, behavioral, spiritual and physical needs of the client
  • Maintain a structured program schedule for residents and team members that is consistent, trauma-informed, and holistic
  • Maintains Safe Crisis Management (SCM) certification and participates in SCM intervention with clients as needed.
  • Provide on-call emergency support
Residential Program Manager Skills and Qualifications
  • Must be at least 21 years of age
  • Two years of education from a college or university and two years of experience in child-caring facility or high school diploma/equivalency with five years of experience in a child-caring facility are required; bachelor's degree in a human services field (Psychology, Social Work, Counseling) preferred
  • Experience with recovery-based treatment plans and behaviorally oriented programs preferred
  • Valid driver's license and insurable driving record required
  • Strong leadership and supervisory skills with the ability to lead a team effectively
  • Proficient with Microsoft Office Suite and related software
  • Must be available for on-call duties during emergencies, as well as have the flexibility to work weekends and holidays when necessary
What You’ll Receive as a Valued Member of Home of the Innocents
  • Comprehensive benefits package (Medical, Dental, Vision, AD&D, and Life)
  • Generous leave time
  • 401(k) with employer match
  • Training and certification opportunities
  • Professional development opportunities
Who We AreHome of the Innocents, a 145-year-old non-profit, is dedicated to supporting children and families in our community. Our mission is to enrich lives with hope, health, and happiness. As one of only two certified Sanctuary Organizations in Kentucky, we prioritize safety and recovery through trauma-informed practices. Our leadership is committed to developing a diverse, inclusive, and values-led workforce.Home of the Innocents Impact
  • Total service recipients in 2024: 3,562
  • Campus size: 22 acres located near downtown Louisville
  • Residential Treatment Program: Second largest in Kentucky
  • Only dedicated emergency shelter in the city
  • 13 different programs serving children and families, providing services such as:
  • Therapeutic and residential treatment for youth with complex behavioral and emotional needs
  • Emergency shelter for children in crisis
  • Foster care and adoption support
  • Community-based behavioral health programs
  • Kosair for Kids Complex Care Center (KCC): Only facility in Kentucky serving medically complex young adults and children, and 1 of only 12 in the nation.
If you are passionate about fostering a mission-driven workplace and shaping a positive organizational culture, we invite you to apply!

Home of the Innocents