Office Assistant

Quality Medical Management

  • Oak Brook, IL
  • Permanent
  • Full-time
  • 16 days ago
  • Apply easily
We're searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, helping clients schedule appointments, ordering office equipment, and marketing our brand through community events and print and digital mediums.Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service. Send us your resume today to become part of the team!Responsibilities:
  • Create and implement data entry protocols to streamline processes and increase productivity
  • Work to create marketing opportunities and plan events for our customer base in the community to improve company reputation and visibility
  • Oversee online and print marketing efforts
  • Answer phone calls and emails to act as a liaison between clients and staff members to improve customer retention and referral rates
  • Produce progress reports and present to the team on a regular basis
Qualifications:
  • Navigates computer programs with ease to provide a quick front-desk experience for customers
  • High school diploma or GED required
  • Customer service, bookkeeping, or administrative experience is preferred
  • Proven track record of completing projects on time in an orderly manner
  • Enjoys talking with customers and can communicate through verbal and written channels
About Company:
Quality Medical Management specializes in providing comprehensive medical support to individuals involved in auto or work accidents. Our mission is to ensure that every client receives prompt and effective medical care, regardless of their insurance status.

Quality Medical Management