Responsible for optimizing and growing Cooper Addiction Medicine by working closely with physicians, administrators, senior leadership, community-based organizations, the State of NJ and patients on establishing, maintaining, and improving clinical and business operations.Serves as the administrative dyad with the Medical Director of The Cooper Center for Healing, and is responsible for strategic plan development, new business development and internal and external relationship management.This position has administrative responsibility for all activities within the Division of Addiction Medicine, including but not limited to the administrative work associated within the organizational pillars: growth, finance, service & access, quality, people and education & research.Responsible for monitoring and reporting on physician and provider productivity, optimizing provider schedules, establishing and improving operational processes and patient care pathways, and working with other departments within Cooper to improve patient access.Balance the needs of multiple stakeholders including office staff, scheduling, systems, vendors, regulatory agencies, senior management, clinical providers, and patients.Support executive leadership in aspects of his/her role in clinical leadership, administrative leadership, and financial accountability.Proven ability to attract and retain top talent.Excellent organizational and interpersonal skills are required; strong oral/written communication skills, including diplomacy and the ability to work with all disciplines, levels, and backgrounds, is also a must; exceptional strength in strategic thinking, analysis and problem solving, organizational leadership, collaboration, and a results-oriented vision and focus.Ability to direct and manage multiple priorities, utilize effective time management skills, and exercise sound administrative judgment.Knowledge, experience and success in leadership of complex change management projects; demonstrated ability to effectively diagnose, isolate, and resolve complex problems pertaining to business operations, organization development, customer satisfaction, and change management; Strong analytical skills, and experience with performance improvement methodologies and data-driven decision-making.Experience Required5+ years’ experience with increasing responsibilities; experience with grant funding, managing people, program development & management and project management desired.Education RequirementsBA/BS required. Master’s degree preferred in business, public health, social work, healthcare administration, or operations management.
