Security Training & Education Specialist
- Seattle, WA
- Permanent
- Full-time
At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.The Security Training & Education Specialist, assigned to one of Pinkerton’s largest global clients, will be responsible for supporting the Supply Chain and Intellectual Property Security team, focusing on security-related trainings and compliance related to prototype devices and content for internal employees globally. This position may be located in one of two locations; Seattle, WA, or Sunnyvale, CA.
Responsibilities:
- Represent Pinkerton’s core values of integrity, vigilance, and excellence.
- Serve as the subject matter security expert on training content creation, improvement, and maintenance.
- Lead security education initiatives focused on safeguarding the client’s intellectual property, with particular attention to prototype device hardware.
- Analyze data trends to create new targeted campaigns based off quantitative impact.
- Report KPIs/metrics, analytical findings, program achievements, and opportunities to senior leadership on a regular cadence.
- Coordinate with internal and external teams (business stakeholders, vendors, UI/UX designers, engineers, and cross-functional teams) to improve customer-facing educational materials.
- Translate customer and stakeholder feedback into actionable, incremental improvements to the program.
- Create and maintain training content, including but not limited to, internal websites/wikis, training sessions, physical and digital poster campaigns, and e-learning courses.
- Architect and implement communications strategies to increase program visibility, including visibility at internal events and other opportunities.
- Learn and utilize internal tools specific to the client in performance of assigned duties.
- Manage permissions for internal systems through verifying user training completions.
- Track and manage the Education team’s budget.
- Produce e-learning courses in conjunction with the client’s approved vendor by owning all course requirements, project timelines, and budget.
- All other duties, as assigned.
- Knowledge and understanding of security awareness, hardware/product development, or a related field preferred.
- Current, in-depth knowledge of training and education best practices and trends.
- Strong project management skills.
- Knowledgeable in vendor communications for e-learning and educational content creation.
- Able to develop and grow evidence-based security training programs on a global scale.
- Excellent verbal and written communication skills.
- Able to gather, analyze, operationalize, and report on data.
- Process improvement orientated.
- Able to partner and forge relationships with cross-functional teams and stakeholders.
- Positive team player.
- Self-motivated and able to work effectively with ambiguity.
- Familiarity with Wiki page maintenance, design, and basic editing.
- Computer skills: Microsoft Office, Articulate or other learning management systems, project management tools such as Jira, Asana, or similar.
- Regular computer usage.
- Occasional reaching and lifting of small objects and operating office equipment.
- Frequent sitting and or/standing.
- Travel, domestic and international travel (up to 15% of time).