IT Hardware Asset Analyst
- Seattle, WA
- Permanent
- Full-time
- General knowledge and understanding of IT hardware, peripherals, and specifications including: desktops, laptops, mobile devices, shared devices, printers, and retail selling devices.
- Analyzes device options to meet the needs of the business, including tech compatibility
- Process customer requests for new device orders, break-fix, or replacements per existing policy and guidance
- Supports accurate device inventory and organization for all devices across multiple locations
- Prioritizes and drives tasks that support program scope, measuring ongoing effectiveness
- Awareness of industry practices, strategies, and processes within retail and technology
- Awareness of technology tool sets
- Behavioral Competencies
- Provides amazing experiences for both internal and external customers by identifying needs and striving to meet them
- Follows through on commitments and obligations and uses company resources wisely
- Understands overall business objectives and priorities and how efforts align
- Remains creative and open to new ideas
- Collaborates, influences, and builds consensus through constructive relationships and effective listening
- Solves problems by incorporating data into decision making
- Focuses on solutions and identifies and removes barriers to problem solving
- Adjusts to changing situations and expectations in a positive way
- 1-year Analyst, Financial Analyst, Logistics, or Technician experience
- BA/BS degree or equivalent work experience
- Prior experience with ServiceNow ITSM a plus
- Microsoft Office suite expertise
- Ability to lift 40 lbs.