Customer Service/Counter Sales Representative Sierra Truck Body

McCandless Truck Center Las Vegas

  • North Las Vegas, NV
  • Permanent
  • Full-time
  • 2 months ago
What We Offer:
  • Health Insurance - 80% of employee premiums are company paid!
  • Free Dental & Vision insurance for employees!
  • Life Insurance Policy
  • 401(k) plan with company match
  • PTO and Vacation Days
  • Training
  • Fantastic Culture and Work Environment
RESPONSIBILITIES: * Sell parts to all customers, over the counter, through the shop, or on the phone.
  • Answer phone calls providing quotes and other information.
  • Writing estimates for truck builds.
  • Pull and fill orders from stock.
  • Source parts from outside vendors as needed for emergency and unit down situations.
  • Follow up on backorders parts daily.
  • Check open tickets daily.
  • Call Customers to notify parts are in.
  • Set parts for delivery with dispatch daily-follow up.
  • Notify Parts manager of out-of-stock parts or shop materials that need immediate attention.
  • Follow up on backorders daily.
  • Assist in putting away stock daily as needed.
  • Stock lobby daily as needed.
  • Daily cycle counts as assigned by manager.
  • Perform other duties as required and assigned.
  • Maintain a clean and organized work area.
COMPETENCIES/EXPERIENCE:
  • Excellent Customer Service mindset, skills, and experience.
  • Technical proficiencies with MS Office, with strong Excel knowledge.
  • Ability to prioritize.
  • Ability to develop understanding of McCandless products to resolve more complex inquiries.
MINIMUM QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The job requirements below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
  • High School Diploma or GED needed.
  • Proven ability to be self-directed and motivated.
  • Excellent verbal and written communication.
  • Ability to interact with employees and customers at all levels.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.PREFERRED QUALIFICATIONS:3+ years of industry related experience heavy duty and or automotivePHYSICAL/ENVIRONMENTAL QUALIFICATIONS:
  • Continuous standing and walking
  • Continuous keyboard use/repetitive hand motion
  • Lifting up 40lb unassisted

McCandless Truck Center Las Vegas