Patient Services Representative (PSR)
- Rochester, MN
- Permanent
- Part-time
- Medical Insurance
- Paid Time Off
- Dental Insurance
- Vision Insurance
- Basic Life Insurance
- Tuition Reimbursement
- Employer Paid Short-Term Disability and Long-Term Disability
- Adoption Assistance Plan
- Prior computer experience required
- Knowledge of medical terminology preferred
- General knowledge of Accounts Receivable preferred
- BLS certification
- Greets visitors to the department in a professional and friendly manner.
- Patient registration, insurance set up and verifies demographics each time patient arrives at the clinic.
- Monitors monthly update of MN Healthcare Programs.
- Identifies primary care providers.
- Answers patient questions, including billing, and provides directional needs.
- Schedules and verifies patient appointments.
- Collects patient payments and co-pays at each visit.
- Works closely with clinicians and nursing staff.
- Attends education and training seminars.
- Orders and stocks department supplies.
- Performs internal and external patient referrals.
- Other duties as assigned.