CRM Specialist / Admin Assistant - Blue Bell, PA

• Review and proofread reports within the CRM to identify upcoming newsletter renewals and expirations.
• Generate lists of subscribers with expiring subscriptions and compile renewal data for outreach.
• Conduct regular checks to ensure data integrity and accuracy by cross-referencing provided documents with CRM entries.
• Identify discrepancies and resolve issues promptly to maintain data quality standards.
• Generate lists of subscribers with expiring subscriptions and compile renewal data for outreach.
• Monitor responses and inquiries related to newsletter renewals and provide timely assistance as needed.

• High school diploma or general education diploma (GED) is required. Associate degree and/or bachelor's degree is preferred.
• Microsoft Office 365 suite of products (e.g., Word, Excel, PowerPoint, etc.)
• Virtual conferencing/telecommunication software (e.g., Microsoft Teams, Zoom, etc.)
• Experience with CRM software is a plus. Experience with Microsoft Dynamics is desired.
• 1-3 years' experience in an administrative, customer support, and/or data entry role is required.
• Background in or exposure to healthcare, medical, technical, and/or regulatory field is a plus.
• Strong attention to detail and accuracy in data management and documentation.

Monarch Staffing