Manager-Community Health Worker Apprenticeship Program

• Oversee the Department of Labor registered CHW Apprenticeship Program in alignment with Ibero's mission and federal workforce development standards.
• Ensure full compliance with U.S. Department of Labor guidelines and internal quality standards.
• Oversee and support CHW apprentices and journey workers, including performance monitoring, documentation, and development opportunities.
• Ensure that apprentices and journey workers are actively completing the DOL Blue Book and meeting the program's competency requirements as outlined in Appendix A and Appendix B. Apprenticeships are premised on the attainment of demonstrated, observable, and measurable competencies in addition to meeting time-based work experience and on-the-job learning requirements. This includes ongoing verification that all work processes and related instruction align with the minimum standards set by the Department of Labor.
• Maintain systems to document apprentice progress, on-the-job learning, and competencies.
• Ensure CHW apprentices and journey workers complete the DOL Blue Book and meet all core competencies outlined in Appendix A and B. The Manager is responsible for verifying compliance with DOL standards, including time-based work experience and demonstrated, measurable competencies, and ensuring all training aligns with required work processes.
• Coordinate and monitor apprenticeship placements and partnerships with external organizations like CBOs and healthcare systems.
• Serve as liaison between Ibero, academic institutions, employers, funders, and community stakeholders.
• Collaborate with community partner CHWAR to support the design, delivery, and continuous improvement of the CHW curriculum, training modules, and educational resources, as required.
• Assist in the evaluation and reporting of program outcomes and grant deliverables.
• Attend meetings, training, and public forums related to apprenticeship and workforce development.
• Represent Ibero in local and state-level workforce development initiatives.
• Works closely with the Finance Department to ensure accurate documentation and data collection for compliance with authorized use of project funding.
• Contribute to strategic planning for program sustainability and growth.
• Any other duties may be assigned by the immediate supervisor.

• Strong leadership and program management skills.
• Some knowledge of apprenticeship programs and workforce development frameworks.
• Excellent organizational and time management abilities.
• Excellent written and verbal communication skills in English; bilingual in Spanish is strongly preferred.
• High diligence with documentation, compliance, and evaluation processes.
• Ability to build and maintain effective partnerships with external stakeholders.
• Cultural responsiveness and experience working with diverse, underserved populations.
• Proficient in Microsoft Office Suite and digital tracking tools.
• Capable of multitasking, prioritizing, and working independently or collaboratively.
• Committed to community empowerment, and the CHW model.
• Reliability-The trait of being dependable and trustworthy.

• Associate degree in human services or related field preferred.
• Minimal requirement of Hight School or Diploma or GED.
• At least 2 years of experience working with Latinos, connecting them with community services.
• Minimum of 3-5 years of experience in workforce development, as a Community Health Worker, or in a related community health or human services field is preferred.
• Bilingual in Spanish and English preferred.
• Demonstrated ability to work with other service providers.
• Demonstrated ability to supervise staff and manage partnerships.
• Basic knowledge of Microsoft Word.
• Must have reliable transportation and a valid good standing NYS driver's license.
• Ability to travel as needed; occasional evening or weekend availability may be required.
• An equivalent combination of training and experience other than the specified, if judged to be adequate for the job, may be accepted by the President and CEO.

Ibero-American Action League