COUNTER CLERK

Jimbo's

  • Carlsbad, CA
  • $18.00-21.00 per hour
  • Permanent
  • Full-time
  • 11 days ago
Job DetailsJob Location: 03 CARLSBAD - CARLSBAD, CASalary Range: $18.00 - $21.00 HourlyJob Shift: AnyJob Category: CounterDescriptionOverall Compensation & Benefits:
  • Medical, Dental, & Vision insurance packages - FT employees
  • 401k plan - Employer matching
  • Paid time off accruals
  • 20% Employee discount
  • Free Box Items for employees
  • Performance reviews (30-day, 6-month, Annual)
  • Quarterly Bonus*
  • Happy Hour Bonus*
  • Birthday Bonus*
*For more information, please contact us, and we will be happy to answer any questions about this benefit.General Purpose: To provide customer service in a friendly and professional manner that consistently follows the Customer Service Standards, to maintain a high level of customer satisfaction by properly handling all inquiries, orders, special orders and returns, and to maintain the appearance and quality of the food in the display cases.Essential Duties:
  • Proactively assist customers within the guidelines outlined in our Customer Service Standards.
  • Effectively work any station on the service counter (hot case, cold case, sandwich station, bakery, juice bar), and any shift (opening, mid, closing).
  • Set-up cold case by store opening and then reset/refresh it by 5:00 pm maintain proper case set up throughout the day.
  • Effectively portion, present, and package merchandise according to customers' requests and in a way that minimizes shrink and maximize sales.
  • Develop and maintain an understanding of the products you are selling/serving.
  • Maintain a clean, appealing, and sanitary work area in accordance with Health Department regulations.
  • Operate and sanitize all Deli equipment in a safe and proper manner.
  • Follow portion guidelines, and properly record all samples, demo product, and waste.
  • Preserve an open level of communication and cooperation with all Kitchen staff and ask for assistance on the Counter when necessary.
  • Foster a teamwork environment by cooperating with all Deli staff to achieve the goals of both the Kitchen and Counter.
Other Responsibilities:
  • Know store layout/product location to refer the customer to the appropriate aisle when asked.
  • Attend scheduled Deli Department meetings and all store meetings.
  • Assist other team members in achieving the goals of the department and the store.
  • Adhere to all Deli Department and store policies as outlined by the Deli Managers, Staff Member Handbook and Injury and Illness Prevention Plan.
  • Maintain clean and neat appearance in compliance with Dress Code policy.
QualificationsQualifications:
  • Ability to understand and follow Department of Health regulations and needs to complete Food Handler's Certificate within 10 days of employment.
  • Understand the importance of the handling of allergen containing products.
  • Ability to prioritize and handle several tasks at once.
  • Friendly, outgoing personality.
  • Previous customer service experience.
  • Strong communication skills.
  • High tolerance for stress.
  • Capable of responding to situations in a timely manner.
Physical Demands:
  • Ability to lift and carry up to 50 lbs throughout any assigned shift unassisted.
  • Ability to stand and walk for extended periods of time.
  • Ability to climb and balance on a step stool/ladder.
  • Ability to stoop, kneel and crouch.
  • Ability to sustain repetitive arm and hand motion.
Work Environment:
  • Ability to work under a variety of conditions and temperatures, wet and dry, for extended periods of time.
  • Ability to work safely around kitchen machinery and sharp knives.

Jimbo's