Medical Support Assistant

Fortuna BMC

  • Sheridan, WY
  • $16.00-17.00 per hour
  • Contract
  • Full-time
  • 5 days ago
  • Apply easily
Join the Sheridan VA Medical Center team as a Medical Support Assistant (MSA) and play a critical role in supporting Veterans' healthcare needs. You will be responsible for scheduling, coordinating care, updating medical records, and ensuring seamless communication between Veterans, providers, and community partners. This is a great opportunity to provide high-quality customer service while supporting those who served our country.WORKSITE: Sheridan VAMC – 1898 Fort Road, Sheridan, WY 82801
WORK SCHEDULE: Monday – Friday, 7:00 am – 6:00 pm (8-hour shifts, excluding federal holidays)
PAY RATE: $ 16.50 -$ 17.00 per hour
CONTRACT LENGTH: 12 monthsWHAT WE OFFERPaid sick leave based on state regulations after 90 days of employmentMedical, dental, and vision coverage after a waiting period (60% paid by Fortuna)Free TeleMedicine and Mental Health support for all employees and their familiesAdditional voluntary benefits: Group Life Insurance, Accidental Insurance, Critical Care, Short-Term DisabilityWHAT YOU'LL DOSupport the Lead Scheduler and the reception team in scheduling and patient communicationsCoordinate and authorize Veteran care with community providers when neededValidate and update patient demographicsProcess records into CPRS and VISTA systemsManage consults via HSRM, PPMS, and other VA systemsAnswer and route phone calls professionally within 5 ringsPerform appointment scheduling, tracking, and pre-/post-appointment follow-upsProvide high-quality customer service to Veterans, families, and VA staffUtilize Microsoft Office Suite (Word, Excel, Outlook, Teams) dailyAdhere to HIPAA, VA policies, and confidentiality standardsOther duties as assignedWHAT YOU'LL BRINGU.S. residency requiredHigh School diploma or GEDOral and written English proficiencyAbility to type at least 50 WPMBasic computer skills and knowledge of medical terminologyMinimum of 6 months' customer service experienceNo health or physical restrictions that interfere with dutiesFortuna operates as a staffing agency that sources, screens, and presents potential candidates for employment opportunities on behalf of our clients.Fortuna was founded in 2012 by practicing professionals with more than 50 combined years of experience. Our headquarters is in McClellan, California, with offices in Los Angeles and New York, and satellite offices in the Philippines and Israel. Fortuna is an active member of multiple California service agreements, including CMAS, ITMSA (Tier 2), and CalPERS SpringFed Pool, as well as multiple municipalities and large corporation vendor pools.Career Site:Job Posted by ApplicantPro

Fortuna BMC