Customer Service Representative - Inbound Call Center

SP+

  • Saint Louis, MO
  • $16.14 per hour
  • Permanent
  • Full-time
  • 18 days ago
Responsibilities
  • Manage multiple duties at a time
  • Deliver exceptional client service via telephone
  • Conduct detailed research and address customer inquiries
  • Provide quality service by comprehending procedures and continued product knowledge
  • Enter data and customer service work on a daily routine basis
  • Prepare activity reports to track performance across our customer base
  • Track issues, and ensure timely delivery of solutions from support teams
  • Complete other duties as assigned
Qualifications
  • 1- 2 years experience with Call Center/Customer Service/Accounting skills involving problem solving and ability to react quickly and professionally ensuring client satisfaction.
  • High School Diploma or Equivalency.
  • Advanced multi-tasking, problem solving and organizational skills
  • Ability to work in a fast paced work environment
  • Positive attitude and productive, professional and courteous manner
  • Superior telephone etiquette
  • Ability to accomplish tasks in the most timely and efficient manner
  • Strong written and verbal communication and interpersonal skills
  • Demonstrate intermediate or advanced computer skills, including use of Word, Excel and web browsers (e.g. Google Chrome, Internet Explorer)
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.LocationUS-MO-ST LOUIS

SP+