Customer Service Representative - Inbound Call Center
SP+
- Saint Louis, MO
- $16.14 per hour
- Permanent
- Full-time
- Manage multiple duties at a time
- Deliver exceptional client service via telephone
- Conduct detailed research and address customer inquiries
- Provide quality service by comprehending procedures and continued product knowledge
- Enter data and customer service work on a daily routine basis
- Prepare activity reports to track performance across our customer base
- Track issues, and ensure timely delivery of solutions from support teams
- Complete other duties as assigned
- 1- 2 years experience with Call Center/Customer Service/Accounting skills involving problem solving and ability to react quickly and professionally ensuring client satisfaction.
- High School Diploma or Equivalency.
- Advanced multi-tasking, problem solving and organizational skills
- Ability to work in a fast paced work environment
- Positive attitude and productive, professional and courteous manner
- Superior telephone etiquette
- Ability to accomplish tasks in the most timely and efficient manner
- Strong written and verbal communication and interpersonal skills
- Demonstrate intermediate or advanced computer skills, including use of Word, Excel and web browsers (e.g. Google Chrome, Internet Explorer)