
Security Lead Technician
- Arlington, TX
- Permanent
- Full-time
- Health, Dental & Vision Insurance
- Company-Paid Life Insurance & Long-Term Disability Insurance
- Matching 401(k) and Roth Retirement Plans
- Sponsored 529 College Savings Plan
- Professional Development Reimbursement
- Paid Vacation, Sick Time & Company Holidays
- Mileage & Phone Reimbursement
- Annual Health & Wellness Fairs
- Sustainable Business Practices
- An Encouraging Environment centered on upskilling and career growth
- Team & Company Events (Virtual & In-Person) like ice cream socials, tailgate events, Astros and Rangers watch parties and many other events throughout the year.
- Employee Appreciation Days & Holiday Celebrations recognizing the value of every team member with employee spotlights and celebrating the small things (like national carrot cake day!)
- A Dedicated Employee Engagement Committee focusing on fostering community through internal events, appreciation drives, and local nonprofit support
- Endless Opportunities to Connect from themed days to collaborative initiatives, we encourage everyone to get involved and make their mark
- Install IP CCTV, IP Access Control, Intercom, and subsidiary equipment
- Install Access Control/VMS servers and UPS
- Test installed equipment and basic programming such as adding card readers, users, cameras and door controllers to any system.
- Preform preventive maintenance and repairs per the maintenance agreement by manufacturers approved procedures.
- Troubleshoot, diagnose, and repair any system or component level equipment
- Assign Daily task to onsite Team and ensure they are completed and perform Quality Control
- Coordinate daily job site needs with management and team members
- Conduct site commissioning and testing with Programmer
- Train new Technicians
- Responsible for effecting smooth communications and rapport between the job site, and company personnel.
- Responsible for keeping the Project Manager aware of the status of the job on a regular basis and in a timely manner.
- Assist with the completion of all in-house assembly/test/checkout tasks
- Assist with solving technical challenges as they arise. Help to resolve potential issues that will have a negative impact on the customer and their company.
- Seek guidance and direction as necessary for performance of duties.
- Capable of installing all necessary Physical Security components, which include but is not limited to: electric strikes, mag locks, contacts, REX devices, cameras, power supplies, intercoms, and door controllers
- Fluid in multiple Access Control controllers, Intrusion, and Intercom components
- Basic understanding of access control, life safety, ADA code
- Demonstrates an understanding of basic networking
- Able to troubleshoot an Access Control or video system from the Server
- Able to troubleshoot and configure network security devices.
- System/component level troubleshooting and working knowledge of electronics and the ability to use a multi-meter
- Sound judgment and the demonstrated ability to act independently
- Ability to organize workload effectively and work with a sense of urgency
- Demonstrated communication and teamwork skills with customers, co-workers, and supervisors
- Demonstrate ability to operate test equipment.
- Must be able to pass security and background checks
- Must be in full compliance with company and customers safety program
- High School Diploma or GED Required
- Ability to report to work during customary or specifically assigned work schedules Required
- Completed Trade School or 2-year degree in Basic Electronics Preferred
- 5+ years of Physical Security Installer Technician and Service Technician experience Required
- Successfully completed basic Access Control/ CCTV/Burglar system manufacture certification Preferred
- Genetec, Axis, Sony, Bosch Intrusion and HID VertX Certifications a plus
- Knowledge of Genetec, Axis, Sony, Bosch Intrusion Detection, HID VertX preferred
- Must be able to work on other manufacturers systems without formal training
The employee frequently works near moving mechanical parts and is frequently exposed to wet and/or humid conditions and vibration. The employee occasionally works in high, precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. Work on job sites require usage of required PPE including safety glasses, hearing protection, etc.DataVox, Inc. is an equal opportunity employer.