Account Manager, Client Service, Agency

The Trade Desk

  • Chicago, IL
  • Permanent
  • Full-time
  • 19 hours ago
The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers -- and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!What you'll do:
  • Manage and grow a roster of key accounts by building strong client relationships, providing strategic recommendations and exceptional client service
  • Collaborate with the Trading team to rapidly onboard new customers and provide data driven insights to clients
  • Collaborate with the Business Development team to identify ways to grow current accounts
  • Become an expert on the use and best practices on The Trade Desk platform and offer insights to clients on how to improve campaigns and meet KPIs
  • Provide continual training to clients as new features are added to The Trade Desk
  • Work with Product Management to help define features and drive enhancements to The Trade Desk platform
  • Help build the Client Services practice, by creating training materials, best practices, sales materials and customer facing guides
Who you are:
  • Bachelor's Degree from a four-year university or equivalent years of experience
  • 2 + years of consultative, client-facing experience with online, programmatic, or digital advertising preferred
  • Proven track record of growing accounts by forging a strong relationship with clients, understanding their objectives and recommending best strategies
  • Effective time management skills - ability to prioritize and meet deadlines
  • Ability to communicate effectively with various teams and work proactively on key accounts
  • Extreme ability to stay organized and work almost as a project manager across teams
  • Ability to collaborate across multiple teams and internal stakeholders as well as work independently on daily tasks
  • Willingness to travel alongside a team up to 1x a quarter
The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The Trade Desk