Client Relations Specialist/Manager

ABC Imaging

  • New York City, NY
  • Permanent
  • Full-time
  • 1 month ago
Company DescriptionABC Imaging is a global printing, media, and technology company. Since its inception in 1983, ABC Imaging has grown to operate 33 regional production hubs across the US, Europe, the Middle East, and Asia, employing over 500 people. ABC Imaging occupies a unique market niche, providing turnkey imaging solutions steeped in technology to a wide range of vertical markets. With expertise ranging from its core grand format, offset, and reprographic printing services, to barricades, video production services, custom fabrication, managed print services, and more, ABC Imaging is a one-stop-shop for print management and visual media.Job DescriptionWe are hiring for an on-site Client Relations Specialist/Manager at our New York location, who can provide exemplary service to our clients' creative staff. Our ideal candidate will have a minimum of 3 years' experience in the printing industry with expertise in color digital printing and assembly. The incumbent will manage all administrative and production responsibilities to meet time sensitive project requirements You will:
  • Work directly with technical and creative staff to ensure proper communication and understanding of their needs and expectations.
  • Performs supplemental digital graphic or print design services such as proof client artwork, edit client files to make them print-ready, arrange and produce press checks, mock-ups, revisions, and edits based on client feedback.
  • Maintains workflow scheduling, and project management to ensure deadlines are met and all projects are completed within the prescribed budget and in accordance with standard operating procedures.
  • Manages the day-to-day administrative responsibilities including inventory, supply ordering, maintaining service on small format printers, print finishing, and large format plotters, conference room setup and meeting support
Qualifications
  • Proficient Adobe Suite skills. (Photoshop, Illustrator, and InDesign)
  • Working knowledge of equipment and production materials.
  • Working knowledge of bindery.
  • Superior customer serviceability and experience working with customers both over the phone and in person.
  • Ability to speak knowledgeably about department capability and company to potential and existing clients
  • Highly developed organizational skills.
  • Ability to handle multiple tasks while maintaining focus.
  • Ability to communicate effectively with employees when delegating work and explaining procedures and processes.
Additional informationABC Imaging offers PTO, Health, Dental, Vision, 401k, and other benefits.We take pride in the quality of our work and dedication to our customers and in our collective team spirit.Join us and be a part of something more!ABC Imaging and its affiliated parties do not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law

ABC Imaging