Client Relations Specialist/Manager
ABC Imaging
- New York City, NY
- Permanent
- Full-time
- Work directly with technical and creative staff to ensure proper communication and understanding of their needs and expectations.
- Performs supplemental digital graphic or print design services such as proof client artwork, edit client files to make them print-ready, arrange and produce press checks, mock-ups, revisions, and edits based on client feedback.
- Maintains workflow scheduling, and project management to ensure deadlines are met and all projects are completed within the prescribed budget and in accordance with standard operating procedures.
- Manages the day-to-day administrative responsibilities including inventory, supply ordering, maintaining service on small format printers, print finishing, and large format plotters, conference room setup and meeting support
- Proficient Adobe Suite skills. (Photoshop, Illustrator, and InDesign)
- Working knowledge of equipment and production materials.
- Working knowledge of bindery.
- Superior customer serviceability and experience working with customers both over the phone and in person.
- Ability to speak knowledgeably about department capability and company to potential and existing clients
- Highly developed organizational skills.
- Ability to handle multiple tasks while maintaining focus.
- Ability to communicate effectively with employees when delegating work and explaining procedures and processes.