The Reverse Distribution Returns Analyst is responsible for ensuring that all trade customer expired returns are properly and promptly processed and credited.
Duties will be carried out in compliance with all federal, state, and local laws & regulations (including FDA, DEA, and SOX) and J&J Quality Standards.
Candidateage all SAP transactions related to the processing of Returned Goods at J&J's 3rd returns Center.
Issue RD credits to direct-purchasing J&J customers for all returns that are compliant with the appropriate J&J Return Goods Policy.
Ensure that all Pharma returns are accurately priced.
Partner with a 3rd party Returns Provider to ensure that all J&J Financial Periods are closed promptly in accordance with SOX requirements.
Track returns on a monthly basis with all pertinent returns data, including UPC/NDC, Lot Code, Quantity, Returning Customer, Processing Date, Reason for Return, etc.
Provide an ad hoc return report to key business partners, including Commercial, Finance, Logistics, and Revenue Reconciliation team members.
Provide RD support for all internal audits conducted by the J&J Quality Assurance team and the J&J SOX/Finance team.
Skills:
SAP Knowledge (Atlas or ROTC), Independent, Communication.