Universal Banker

• Paid time off starting at 15 days/year with the option to buy more and 12 paid federal holidays
• Medical, dental, and vision benefits
• 401k match up to 5%
• Competitive pay with opportunities to advance your career
• Various options for tuition assistance, paid parental and adoption leave, stock purchase, wellness, and employee discounts
• Receive 40 annual hours to volunteer at organizations you choose
• Much more

• Welcome all bank visitors with a warm and friendly smile
• Listen to customers and understand their needs
• Educate customers so they understand the products and services available to them, making recommendations when appropriate.
• Accurately and efficiently process customer transactions
• Work closely with M&T Business partners, when necessary, to ensure all needs are met.
• Call existing customers to retain and expand relationships
• Support a diverse environment that supports the M&T Bank brand
• Complete required training under the Federal SAFE Act

• High school diploma or equivalent (GED)
• Minimum 1 year experience in any of the following: retail, customer service, tele-sales, or call center

• Professional communication skills and interpersonal skills
• Retail customer services skills
• Strong organizational and time management skills
• Technology savvy
• Demonstrated success with cross-selling and referring products and services
• Bilingual ability is not required but is a strong plus depending on location

• Lifting objects up to 30lbs

M&T Bank