Field Service Technician
- Shoreview, MN
- Permanent
- Full-time
- Provides installation support and technical service to customers, distributors and internal personnel.
- Oversee installation and start-up activities of BGK Oven Systems and associated equipment.
- Coordinates on-site equipment installation activities with the customer and installation contractor.
- Handles start-up, troubleshooting, debugging, and repair of BGK Oven Systems and associated equipment.
- Train appropriate plant personnel on safe operation and maintenance procedures of systems.
- Insures customer acceptance and proper system operation.
- Assist engineering in pre-ship systems check-out and customer run-off prep.
- Provides feedback on product problems and corrective action to eliminate future problems.
- Two (2) year technical degree (Electrical, Electronics, or Mechanics) or equivalent combination of education and experience.
- Highly developed sense of integrity and commitment to customer satisfaction.
- Conducts work activities in a safe, high quality, and timely manner in compliance with OSHA electrical safety standards.
- Excellent organizational, time management, written and verbal communication skills.
- Works well with others and has the desire to be part of our team.
- No restrictions on travel via air and rental car.
- 1-3 years of electrical and/or mechanical experience is highly desirable.
- Experience with PLC’s, drives, motors, pneumatics, electrical wiring activities and the ability to read mechanical drawings and electrical schematics).
- Excellent communication skills, both written and verbal.
- Hands-on experience with Allen Bradley PLC’s, HMI’s and software.
- Independent and self-motivated and can perform efficiently under minimum supervision.
- Knowledge of the company product line.
- Experience with designing or updating schematics in AutoCAD Electric.
- Hands-on experience with Siemens, J-Mobile, and/or CodeSys programming platforms.
- Possess knowledge or experience of coating and curing processes.
- Experience modifying mechanical parts (drilling, cutting, tapping, milling).
- Experience with electrical control panel assembly.
- 20-30% Travel.
- Ability to travel extensively both domestically and overseas.