
Technical Project Coordinator - CMDB Enterprise Use Case Design
- Chantilly, VA
- $94,400-198,200 per year
- Permanent
- Full-time
- * *
- A strong understanding of ServiceNow, CMDB, and Service Mapping capabilities.
- Familiarity with Axonius and Flexera Data Platform
- Service Mapping, Zero Trust, Comply to Connect, Configuration Management, Change Management, IT Catalog, and/or Advanced Monitoring experience.
- A strong understanding of ITSM and ITIL.
- Experience leading a team of Business Analysts or Solution Architects.
- A proven track record in ITSM technologies and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base.
- Experience implementing business processes, capability needs, business requirements, and business information models.
- Experience analyzing data and data relationships across an organization’s business areas.
- Working knowledge of all elements of the software development life cycle, including planning, development, requirements management, CM, quality assurance, and release management.
- Familiarity with Agile Scrum methodologies.
- Strong skills with MS Office tools (Excel, Word, Project, Visio) and SharePoint.
- Ability to obtain/maintain DoD Secret Clearance.
- 10+ Years of relevant experience (Bachelor’s Degree in relevant field may be substituted for 5 years of relevant experience).
- Experience with ServiceNow ITOM Discovery, CMDB, and Service Mapping capabilities
- Effective communicator at all levels, both written and verbal
- Service Mapping, Zero Trust, Comply to Connect, Configuration Management, Change Management, IT Catalog, and/or Advanced Monitoring experience.
- Axonius and Flexera Data Platform experience.
- An active DoD Top Secret or higher clearance
- Agile or Scrum Master Certification
- Experience working in the Department of Defense