B2B Sales Specialist- Joss & Main
- Oak Brook, IL
- $25.00 per hour
- Permanent
- Full-time
- 🔍 Grow the B2B Business: Build relationships with local Wayfair Professional customers, both new and existing, by prospecting, cold calling, and community engagement. Your goal? Drive awareness, increase in-store program adoption, and help businesses unlock the full potential of the Wayfair Professional Program.
- 📞 Engage Local Wayfair Professional Customers: Proactively reach out to existing and potential B2B customers in the local market to promote the value of our in-store experience, encourage visits, and connect them with our Design Specialists. Reengage inactive accounts and uncover new opportunities through tailored outreach and relationship-building strategies.
- 🏢 Prospect Net-New Customers: Use online research, walk-ins, and cold outreach to connect with business owners across industries. You'll validate enrollment status, pitch program benefits, and help them get started with Wayfair Professional.
- 🤝 Build Local Partnerships: Develop relationships with area business associations, real estate developers, and design industry organizations. Share insights and collaborate with the home office to scale successful partnership models across markets.
- 🎉 Coordinate Events: Partner with store leadership and marketing to host monthly in-store B2B events and identify opportunities for community engagement that showcase Wayfair's offerings and expertise.
- 🏗️ Support B2B Projects In-Store: Act as the go-to B2B expert for store teams and customers alike. You'll answer program questions, connect customers to the right design and delivery services, and support complex or large-scale orders.
- 💼 Enable the Team: Educate associates on B2B tools, benefits, and workflows. Collaborate closely with our instore and virtual Sales teams to ensure a seamless handoff for customers visiting our store from remote channels.
- 📈 Sales Drive: 2-3 years of general sales experience with a proven track record of hitting or exceeding goals, with a preference in B2B development or trade environments.
- 🛍️ Retail Know-How: 1-2 years of retail experience working with customers, ideally in high-touch or specialty sales settings.
- 📣 Great Communication: You're comfortable building rapport over the phone, in person, or via email. You know how to listen, engage, and follow up like a pro.
- 🗂️ Organizational Excellence: You can juggle multiple priorities without dropping the ball-whether it's planning outreach, logging customer notes in Salesforce, or coordinating an event.
- 🎯 Strategic Thinking: You're proactive in identifying opportunities, digging into data, and thinking three steps ahead to unlock growth.
- 💻 Tech Comfort: You're familiar with CRMs (Salesforce), POS systems, and productivity tools like Google Suite.
- 🤝 Team Collaboration: You thrive in a fast-paced, cross-functional environment and love partnering with others to drive results.
- 🎓 Education: Bachelor's degree required.
- 🕒 Flexible Availability: Able to work full-time, including peak business hours, to support the needs of B2B customers in-store.
- 🚗 Ability to Travel: You will be required to travel locally as needed to meet with customers, businesses, or partners. Typically this will fall within a 50-mile radius.
- 💪 Physical Activity:Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.
- 🧎 Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day.
- 📦 Lifting Ability: Must be able to lift and/or move up to 50 lbs regularly.
- 👀 Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.
- 🌡️ Temperature Flexibility: Comfortable in environments with varying temperature conditions.
- 🔊 Noise Tolerance: Occasional exposure to moderate noise levels and physical activity.
- ⚠️ Safety Awareness: Minimal exposure to workplace or environmental hazards-must adhere to all safety protocols.
- 💰 Competitive Pay: Earn competitive compensation, with regular opportunities for performance-based increases and performance based bonuses.
- 🚀 Career Growth: Access professional development and advancement opportunities to help you grow with us.
- 🩺 Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
- 🌴 Time to Recharge: Start accruing paid time off immediately-because work-life balance matters.
- 💼 401(k) with Company Match: We'll match up to 4% to help you plan for your future.
- 🎓 Tuition Reimbursement: Eligible after 6 months of employment-learn, grow, and get support along the way.
- 🛒 Wayfair Employee Discount: Save big on the pieces you love plus get 10% off at our in-store restaurant 🍽️.
- 👶 Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.
- ✨ And So Much More: We've got more good stuff where that came from! NOTE: our full-time roles receive the full benefits package above, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions!