Customer Service Representative (Part-Time)

Dayton Freight

  • Louisville, KY
  • Permanent
  • Part-time
  • 1 month ago
Overview

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

Responsibilities
  • Assist the Service Center Manager
  • Take and deliver messages for the Service Center Manager and Account Managers
  • Provide assistance to Drivers
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
  • Payroll
  • Data entry
  • Freight reports
  • Driver collect reports
  • Billing and filling
Qualifications
  • Skillful in Microsoft Office Programs
  • Excellent keyboarding skills
  • Has worked in a fast paced environment and has excellent attention to detail
  • Experience with handling a high volume of phone calls
  • Exceptional communication and customer service skills
Benefits
  • Stable and growing organization
  • Competitive weekly pay
  • Quick advancement
  • Customized training program
  • Professional, positive and people-centered work environment
  • Modern facilities
CSR, Customer Service, family, culture, LTL, transportation, customer oriented, part time, PT, part-time

Dayton Freight