Automotive Tire and Service Advisor - West Hartford, CT
Goodyear
- West Hartford, CT
- $17.00 per hour
- Permanent
- Full-time
- Drive sales and profitability for the store location by selling tires and recommended automotive services by communicating benefits and product features appropriately
- Build guest relationships and ensure guest satisfaction through understanding their needs
- Communicate all advertising and promotion of products and services
- Take responsibility for guest interactions from the initial experience through completed service including checking in, scheduling appointment, accurately estimating time requirements, and checking out
- Contribute to promotional merchandising and special events
- Effectively communicate all warranties, promotions, and advertisements to guests
- Utilize tools provided to make recommendations to guests based on manufacturing guidelines
- Assist Service Manager in communicating information about guest vehicles, as needed
- Maintain a clean and safe work and guest area
- Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
- Previous Automotive Guest Service experience
- Valid driver's license
- Must be at least 18 years of age
- No relocation is being offered for this position
- Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
- High School Diploma or GED
- Previous tire sales experience
- Previous automotive service sales experience
- Strong work ethic; independently motivated to produce results with limited influence from others
- Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
- Ability to review, analyze, and interpret information, identify problems, and make decisions
- Ability to read, understand, and follow procedures and guidelines
- Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
- Commitment to following established safety policies and procedures