IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)
Federal government of the United States
- Mechanicsburg, PA
- $117,545 per year
- Permanent
- Full-time
Supervisory statusNo Security clearanceDrug testYes Position sensitivity and riskTrust determination process
Financial disclosureBargaining unit statusAnnouncement numberCES-DISA-12789395-25AJR Control number 844877700This job is open toClarification from the agencyOpen to U.S. Citizens.VideosDuties
- Serves as the senior technical analyst and resolves the complete range of problems within the scope of the activity operations and refers operational problems requiring highly specialized Expertise to the appropriate technical expert.
- Coordinates, execute, implement, and maintain the installation and operation of customer application systems. Establish and maintain operation schedules.
- Provides advice and assistance to customers and troubleshoots the most complex problems in a manner that minimizes interruptions in customers ability to carry out critical business activities.
- Develops and manage customer performance requirements and customer support policies and procedures.
- Leads rapid response teams in response to customer service problems resulting from catastrophic events such as virus infections or wide spread power outages.
- Serves as custodian for restricted area such as Two Person Integrity (TPI) Certificate Authority Administrator (CAA) in a PKI environment.
- Must be a U.S. Citizen.
- Males born after 12-31-59 must be registered or exempt from Selective Service.
- This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
- This is a Mission Essential Position.
- This is a Drug Testing Position.
- This is a Top Secret Position.
- In accordance with DoD 8140 policy series, the position is subjected to completing Foundational Qualifications.
Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards
Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs
Oral Communication -briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience
Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutionsQualifying Experience:
To qualify at the GG-2210-12, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.For this position, qualifying experience is defined as: Experience using Public Key Infrastructure (PKI) such as Registration Authority (RA) or Two Person Integrity (TPI); managing Certificate Authority Administrator (CAA) or ITSM+ ticketing and queue management; and experience with secure space storage such as secure file transfer or end-to-end encrypted storage.Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement.EducationThere is no substitution of education for the qualifying experienceat the GG-12 grade level.Additional information
- This position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system.
- If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment.
- This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service.
- A three year trial period may be required if you have not previously completed a trial or probationary period in the excepted or competitive service.
- Telework availability will be based upon the mission requirements and supervisory determination
- Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement.
- We may use this announcement to fill additional vacancies within 90 days of the closing date.
- Moving costs MAY be paid.
- This position is covered under DoD Manual 8140 which will be subject to future Cyber Workforce requirements as defined by the Manual.
- This position has been designated as "Mission Essential." Incumbent will be required to report to work or relocate to a new duty location, within the United States, in times of local/national emergency.
- This is an obligated position with DISA to which an employee has statutory restoration rights based on active military service, compensable injury or disability when fully recovered, or return rights based on having served an overseas tour(s). When a position is obligated to an employee it means that he/she has an entitlement to that position. During the obligation period, the position may be filled on a temporary or permanent basis. When an obligated position is filled, the selected employee is required to sign an agreement acknowledging that (s)he is aware of the obligation and accepts the fact that (s)he may be displaced under reduction in force procedures at a later time.
- PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.
- Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package.
- For more information on the Cyber Excepted Service Personnel System, click
. * For more information regarding qualifications requirements, click
. * All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance.
- If selected, the authorized rate of pay may exceed the stated maximum salary rate range under certain circumstances.