Senior Solutions Architect (MarTech)

• Identify end-to-end technical solutions based on business needs that utilize a service-based architecture incorporating API's and Events for decoupling Digital and Backend application services.

• Architect Solutions are designed as reusable components (API's/ Microservices) that compose an overall solution that's flexible, scalable, performant, and providing excellent user experience.

• Accountable for implementation of cross-functional solution architecture of all technologies in the Marketing Technology stack

• Ensure technologies are optimized, recommending investments and rationalization and if necessary, conducts technology assessment and selection.

• Demonstrates leadership ability to back decisions through research and the “why,” articulate several options, and the pros and cons for each.

• Supports and defines optimal design patterns and solutions for high availability and disaster recovery for applications.

• Drives full-service consultation with project sponsors from discovery through deployment: scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, and production deployment.

• Ensures delivered solutions meet/perform to technical and functional/non-functional requirements.

• Provides technical expertise and ownership in the diagnosis and resolution of an issue, including the determination and provision of solutions or escalation to service owners.

• Ensures delivered solutions are realized in time frame committed; work in conjunction with project sponsors to size and manage scope and risk.

• Provides support and technical governance expertise related to architectures, deployment, and operations.

• Provides industry thought leadership to fellow team members across business and technical project dimensions, solving complex business requirements.

• Proactively considers the future state of the organization and how technology can support these efforts.

• Advocates and define Marketing cloud architecture vision from a strategic perspective, including internal and external platforms, tools, and systems.

• Maintains overall MarTech industry knowledge on latest trends, technology, etc.

• Acts as a coach and mentor to Sprint Development team members and technical staff on their assigned project tasks

• Supports development of a cohesive team and plays an active role in their continued success.

• Conducts product work reviews with team members.

• Bachelor’s degree in computer science, Information Technology or a related study, or equivalent experience

• 7+ years of hands-on Solutions Architecture experience with SaaS Platform Products

• 4+ years of hands-on Solutions Architecture experience with Microsoft Azure Cloud applications

• Minimum of 5 years of IT development experience, capable of designing and implementing complex solutions for Guest/Customer facing digital channels like: Web, Mobile Apps, POS, etc.,

• Experience with event streaming and web service protocols like SOAP, REST, JSON or Kafka

• Experience architecting, designing, and deploying complex technology, with an eye towards automation, simplicity, and rationalization.

• Skilled leading and/or participating in system design and architectural activities including technical requirement writing experience and ability to lead collaboration sessions for important design reviews and decisions.

• Proven experience succeeding in complex, matrix and cross-functional projects.

• Ability to personally deliver large scale initiatives in a fast-paced environment with high levels of complexity and ambiguity

• Experience and comfort managing indirect teams; scrums, agile cross functional teams, vendor stakeholders

• Strong collaboration skills and the ability to work in a team-based environment including employees, vendors and third-party contractors

• Ability to inspire, influence and collaborate across a wide range of constituents across functions and organizational levels

• Excellent mentoring skills and the desire to contribute to efforts beyond the scope of the day-to-day project work

• Innovative thinking to approach challenges from multiple fronts, and ability to think outside the box

• Willing to take action and enjoy working in a fast paced, dynamic environment. • Excellent written, presentation and oral communication skills

• Knowledge of technical architecture as a role discipline

• Strong understanding of SOA, object-oriented analysis, and design, and/or client/server systems

• Microsoft Azure Cloud: APIM, Function Apps, Logic Apps, Key Vault, Azure App Insights,

• Databases: Azure SQL, Databricks, MongoDB,

• DevOps: GitHub, Azure DevOps, CI/CD Pipelines

• Programming Languages: C#, JavaScript, .NET, etc.,

• API Development: Azure APIM, REST APIs, web services, security such as Oauth2, SAML, IDM, open API standards like swaggers, RAML, developer portal, • API Testing: Postman

• Architecture modeling: Lucid Chart, Visio, ARIS, etc.,

• Software development Experience using SaFe Agile methodologies.

• Mobile App Dev Technologies: Java, Swift, React Native,

• Web Dev technologies: HTML, CSS, Javascript,

• Log Analytics: Splunk, Dynatrace

• Web/Mobile App Analytics: Google Analytics, Firebase, Google Tag management

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