Manager Central Business Offices - CCC

• Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
• Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible)
• Retirement Matching: 50% match on the first 6% of your contributions after 90 days
• Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
• Competitive Insurance: Health, vision, and dental coverage for you and your dependents
• Pet Insurance: Competitive coverage for your furry family members through ASPCA
• Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

• Support the Revenue Accounting Manager in developing and implementing policies and procedures that enhance efficiency and performance across the campuses
• Assist in accounting operations and business office process implementation
• Ensure timely and accurate processing and reporting of accounts payable, invoices, GL coding, and campus receivables, including aging reports, collections, and payment plans
• Create and monitor business office reports (e.g., exceptions, past due cash, open purchase orders, book margins, financial aid disbursement receipts) to track performance against standards and address deficiencies with staff
• Monitor customer service levels to ensure effective collaboration between campus business offices and other departments; recommend and implement improvements as needed
• Promote accountability in business office operations at the campus level in coordination with the Revenue Accounting Manager and Sr. Director of Credit & Collections
• Ensure compliance with regulatory and corporate policies by completing quality assurance reviews with business office activities (e.g., accounting reports, transfer credits, withdrawal/re-entry adjustments, compliance documents), and implement corrective actions to prevent recurring issues
• Provide on site support, guidance, and services; Coach and develop Business Office Managers and their teams
• Coordinate with the Regional Directors of Financial Aid to ensure accurate and timely processing of cancellations, institutional refunds, and compliance with evolving laws and regulations
• Maintain current knowledge of corporate policies and generally accepted accounting principles (GAAP)
• Other duties as assigned

• Valid, state-issued driver's license (required)

• HS Diploma or GED (required)
• Bachelor’s degree in business, accounting, or related field (preferred)
• Minimum of three (3) years of experience in a business office environment, preferably in proprietary education (required)
• Broad knowledge of accounts receivable, collections, inventory management, financial reporting, and proprietary education experience (preferred)
• Knowledge base and experience should include intermediate skills in Excel (e.g. v-lookup, pivot tables, conditional formatting and formulas, etc.) (required)

• Independently manage complex tasks and projects
• Coach and mentor junior team members
• Analyze problems, evaluate alternatives, and implement effective solutions
• Present ideas in a compelling and structured format to diverse audiences
• Demonstrate refined listening skills and emotional intelligence
• Facilitate training sessions and cross-functional meetings
• Drive consistent results in a fast-paced environment
• Leverage enterprise-level tools and systems to streamline processes
• Create new and better ways for the organization to succeed
• Develop people to achieve their goals and support organizational success
• Navigate complex policies, processes, and organizational dynamics with ease
• Operate effectively in uncertainty and ambiguity
• Work independently, escalating complex or high-impact issues
• Drive innovation to improve organizational success
• Develop others to achieve individual and organizational goals
• Navigate complex organizational dynamics with confidence
• Perform effectively amid uncertainty and ambiguity

• Able and willing to:

• Communicate, think, learn, and reason
• Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
• Safely ambulate and/or maneuver when on-site at Company locations
• Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
• Ability to use good judgment, problem-solving and decision-making skills
• Ability to maintain confidentiality and manage sensitive information with discretion
• Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
• Ability to gain, understand and apply information and data as it relates essential functions of the position
• Ability to foster long-term relationships with stakeholders

• Ability to travel to worksite locations
• Occasionally (up to 15% of workday)

• Use fine and large motor skills to operate a motor vehicle
• Use hearing and sight (both near and far vision) to operate a motor vehicle

• Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
• This position is designated as Remote. Employees must meet minimum technical standards for eligibility and participation.
• Overnight and/or Local travel required (up to 50%)

Concorde Career Colleges