Customer Service Representative - State Farm Agent Team Member
- Tukwila, WA
- $22.00-25.00 per hour
- Permanent
- Full-time
- 401(k) matching
- Paid time off
- Signing bonus
Company: Claude Bullock State Farm
Position Type: Full-TimeAbout Us:
Claude Bullock State Farm is a dynamic and rapidly growing insurance agency dedicated to providing exceptional service to our clients. With a focus on innovation and customer satisfaction, we are expanding our team and looking for motivated individuals who are eager to grow with us. Join a collaborative environment where your contributions are valued and opportunities for advancement abound.Position Overview:
We are seeking a detail-oriented and customer-focused Insurance Sales Support team member to join our vibrant office. In this role, you will play a crucial part in supporting our sales team, ensuring that our clients receive the highest level of service and assistance. This is an excellent opportunity for someone looking to kick-start their career in the insurance industry with potential for growth and advancement.Key Responsibilities:
- Assist the sales team in managing client accounts and processing insurance applications.
- Respond to client inquiries via phone, email, and in-person with professionalism and courtesy.
- Maintain accurate records and documentation for all client interactions.
- Support the sales team in preparing quotes, proposals, and presentations.
- Collaborate with team members to identify opportunities for upselling and cross-selling.
- Monitor policy renewals and follow up with clients as needed.
- Participate in ongoing training and professional development to enhance your skills and knowledge.
- High school diploma or equivalent; Bachelor's degree in Business, Marketing, or a related field is a plus.
- Previous experience in customer service or sales support is preferred, but not required.
- Strong communication and interpersonal skills.
- Detail-oriented with excellent organizational abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team in a fast-paced environment.
- A positive attitude and a willingness to learn.
- Competitive salary and performance-based bonuses.
- Opportunities for professional development and career advancement.
- A collaborative and supportive team culture.
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Engage in regular team-building activities and company events.