Leasing Consultant
Jones Street Residential
- Norton, MA
- Permanent
- Full-time
- Effectively develop and implement personal sales and telephone skills
- Provide information about the apartments and the community to the prospective resident and schedules visits to the community
- Responsible for the leasing process from introduction to the actual occupancy of the resident and maintains communication throughout the tenancy of the resident
- Collect security deposits, rent, and all other funds associated with resident moves
- Prepare all lease documentation while following qualification, screening, and acceptance of applicant procedures
- Work to optimize occupancy while maintaining effective lease rent, increasing community traffic, and maintaining closing ratio goals
- Maintain prospect, traffic, and leasing data in database
- Retain thorough product knowledge of market competition, prepare monthly competitive survey reports and analyze the real estate market trends in the area
- Respond to resident problems and complaints, following through to ensure resolution of issues
- Complete service requests and communicate all requests to Maintenance Department
- Support the overall marketing efforts and offer input and suggestions regarding promotions, advertisements, etc.
- Maintain an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, apartment availability, lease expirations, square footage, etc.
- Inspect vacant apartments on a regular basis to ensure they are ready to show to prospective residents
- Conduct follow-up activity with all residents to establish positive resident relations
- Maintain open communications with the Community Manager and Maintenance Manager
- Implement or direct implementation of all applicable community policies and procedures
- Ensure compliance with all federal, state, and local laws, specifically Fair Housing regulations
- 1 – 2 years of sales experience in a retail, hospitality, or multi-family environment
- Proficient computer and software skills, specifically Microsoft Office Suite
- Excellent written and verbal communication skills
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Excellent time management skills and ability to prioritize work
- Trustworthy and reliable – sensitivity to confidential matters is required
- Must have valid driver’s license and valid Vehicle insurance
- Must have a neat appearance and professional apparel
- Experience with Yardi highly preferred
- Medical, Dental & Vision (100% covered by employer)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long-Term Disability.