Dental Front Office Coordinator - General/Pediatric
Grace Dental
- Menlo Park, CA
- $60,000-85,000 per year
- Permanent
- Full-time
Progressive, high-quality dental practices, Grace Dental and Grace Dental Pediatric, are each seeking a detail-oriented and experienced Treatment Coordinator to manage patient treatment planning for our practice while providing world-class customer services to our patients. The Treatment Coordinators will exemplify Grace Dental’s Core Values: Humility, Hunger, Smarts, Trust and Gratitude.KNOWLEDGE, SKILLS & ABILITIES:
- Understand and comply with policies and procedures associated with a dental practice.
- Understand and comply with HIPAA regulations.
- Exceptional customer service and phone skills.
- Proficient in Microsoft Office (Word, Excel); practice management software (Dentrix) experience a plus!
- Organized self-starter and motivated problem solver.
- Clear and effective communication skills (both written and verbal).
- Ability to work collaboratively with colleagues of all levels and build cross-functional relationships.
- Ensure proper communication and information with patients regarding the recommended treatment plans and facilitate successful closure of related financials.
- Working with other practices to obtain x-rays, referrals and coordinate patient needs.
- Provide dental insurance verifications and process insurance claims.
- Maintain patient charts, photos, x-rays.
- Building positive and productive relationships with referral partners for business growth.
- Follow up with patients to improve satisfaction.
- Maintain up-to-date knowledge about practice services offered.
- High school diploma or equivalent.
- Knowledge of dental terminology a plus.
- 3+ years of medical or dental treatment coordinator experience or previous front-office experience in a medical or dental practice.
- Pediatric & General Dental experience (a plus!)
- A positive, meaningful, challenging, and supportive work environment.
- Career mobility with long-term growth and development opportunities.
- A competitive salary with a comprehensive benefits package: including medical, family dental care, paid time off, and position tailored incentive plans.
- An opportunity to serve amazing patients and be part of community outreach events.
- A convenient work schedule, which supports personal and professional growth.
- Technology forward, growth oriented dental practice.
- Pay: $28 - $40/hourly depending on experience.
- Benefits: Medical, Dental, 401K, PTO, paid holidays and sick days, incentive bonus opportunities, continuing education.
- Full-Time | 4-Day Work Week + Rotating Saturday | 8:00am – 5:00pm
Please submit three things:
- Cover letter detailing why you feel you would be a good fit for this position.
- Resume with Work History and References
- Compensation expectations.
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