Regional Distribution Center Manager
Ryko Solutions
- Seattle, WA
- Permanent
- Full-time
- Maintains physical condition of the distribution facility to reflect positively on the NCS brand and organization including establishing and maintaining a 5s program.
- Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements
- Forecast staffing, workload and performance results to meet business demands for workload and performance results for areas of responsibilities
- Champion safety for the facility which includes ensuring the timely completion of training and adherence to all safety and OSHA policies ensuring compliance of team members with all applicable OSHA, EPA, DOT, local regulatory laws, and company safety policies.
- Manage inventory to ensure records are maintained, ensure integrity is kept and maximum customer service is achieved
- Participate in administering company policies, directing and coordinating all department activities to develop and implement long-range goals and objectives to meet business and profitability growth objectives
- Provide coaching, information, ideas, feedback and encouragement to employees to promote the growth and development of the team
- Define and communicate performance targets for safety, quality, delivery, costs and employee engagement/development with team. Hold team accountable for those targets
- Establish an environment conducive to high levels of engagement, morale, employee satisfaction, and performance according to NCS Values and Vision
- Review analyses of activities, costs operations and forecast data to determine department progress toward stated goals and objectives
- Act as primary point of resolution for escalating customer issues and/or complaints, as well as internal/local concerns and complaints. Resolves or escalates matters as necessary
- Complies with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions
- Manages and oversees delivery operations in the market
- Oversees inventory, warehousing and delivery operations at up to 5 satellite storage facilities within the assigned territories
- Management retains the discretion to add or change the duties of this position at any time
- Bachelor’s Degree in Business Administration or related field or equivalent combination of education and work experience
- Minimum of 5 years in supervisory or leadership experience
- Minimum of 5 years experience in distribution, fulfillment and/or warehouse operations
- Knowledge of business management principles and practices
- Knowledge of technical aspects of raw material warehousing/distribution with skills aligned to transactional processing and warehousing design including the ability to implement these designs
- Proficiency in WMS system environment required
- Proficiency in MS Word, Excel, Power Point and computer literacy.
- Up to 20% travel required
- Proven history of ability to train, organize, lead, and motivate a team to succeed
- P&L experience
- Strong Business Acumen
- Excellent verbal and written communication skills
- Strong strategic and entrepreneurial thinker with proven track record in problem solving and analysis and implementation of solutions
- Project management skills and experience
- Customer service orientation
- The ability to lift up to 50lbs. is required, with the ability to occasionally lift up to 75lbs., preferred