
Lead Voice Communications Manager
- Washington DC
- Permanent
- Full-time
- Lead the integration and deployment of voice communications systems
- Coordinate with FAA technical teams and vendors to manage site-specific voice system installations, upgrades, and transitions
- Establish proper interface of voice systems with automation platforms, surveillance inputs, telecom infrastructure, and air/ground radios
- Monitor service level agreements (SLAs) across project deployment schedules and operational performance for latency, clarity, availability, and hand-off reliability
- Validate system performance for clarity, latency, availability, and failover and support troubleshooting across multiple sites
- Lead logistics, in-service management, and equipment management to make sure systems are continually maintained for 24/7 operations
- Oversee the development and review of interface control documents (ICDs), site implementation plans, voice routing configurations, and acceptance test procedures
- Support acceptance testing, operational readiness reviews (ORRs), and live cutovers
- Identify risks related to frequency coordination, signal degradation, or hardware/software compatibility and drive resolution
- Maintain alignment with FAA human factors guidance, safety requirements, and operational expectations for controller–pilot and inter-facility voice
- Verify that systems meet cybersecurity mandates, availability requirements, and national airspace standards
- Lead technical interfaces with telecom, satellite, and integration vendors
- Maintain compliance with FAA performance requirements, system safety, and cyber standards
- Coordinate with engineering, surveillance, telecommunication, and automation leads to provide seamless end-to-end system performance
- Participate in system-level design reviews, technical interchange meetings (TIMs), and readiness events (e.g., Factory Acceptance Testing, Site Acceptance Testing, Operational Readiness Reviews)
- Collaborate with President, EVP, Portfolio and Solutions Director, subcontractors, and FAA to verify delivery progress aligns with program-level goals and controls
- Execute delivery quality assurance by validating solutions meet FAA standards for reliability, security, scalability, and usability
- Establish continuous feedback loops on current system and evaluate emerging Voice technologies to support “future-proof” innovation efforts with Peraton Labs
- Champion a culture of accountability, systems thinking, and mission focus across the technical team
- 16+ years of experience with air traffic or aviation-grade voice communications systems, including analog and Internet Protocol (IP)-based switching
- Experience deploying or modernizing FAA voice systems including Voice Switching and Control System (VSCS), National Airspace System Voice Switch (NVS), and Environmental Control System (ECS)
- Expertise deploying voice communication protocols in regulated environments
- Proven experience deploying or integrating ground-to-ground and ground-to-air voice infrastructure across distributed facilities
- Understanding of voice quality metrics (latency, jitter, availability) and their impacts on operations
- Working knowledge of spectrum/frequency coordination and radio frequency (RF) path considerations in tower and Terminal Radar Approach Control (TRACON) environments
- Strong understanding of network interoperability, cybersecurity, and optimization
- Familiarity with voice switch lifecycle management, cutover planning, and coordination with telecom backhaul teams
- Experience executing Voice over Internet Protocol (VoIP)/Radio over Internet Protocol (RoIP) transitions in an Agile environment with full participation in sprint planning, demos, and technical reviews
- Proven success in complex systems and large-scale deployments
- Prior success integrating terrestrial and space-based voice communications
- Deep technical fluency and analytical acumen to engage with engineers, architects, telecom leaders, building and facility leaders, and IT specialists around systems, performance, and integration
- Outstanding communication, problem-solving, and leadership skills across technical and non-technical teams
- Ability to evaluate and technically scout new technologies relevant to the BNATCS mission
- Experience managing geographically distributed deployment teams and large system cutovers
- Familiarity with Jira, Confluence, Jama, and Sparx EA to track requirements, deployment readiness, and testing artifacts for voice systems
- Excellent leadership, communication, and stakeholder engagement skills
- US Citizen
- Ability to obtain a Top Secret clearance
- Bachelor’s degree or Master’s Degree in engineering in Electrical Engineering, Systems Engineering, Aeronautics, or related field
- Project Management Professional (PMP) certification
- Knowledge of FAA Voice architecture and contingency communication planning efforts
- Cisco Certified Network Professional (CCNP) certification