SharePoint Engineer
- Charlotte, NC Addison, TX
- Contract
- Full-time
- Support of the Enterprise SharePoint Collaboration application platform
- Act as application analyst who will be responsible for the day-to-day operations of the environment, critical client escalations and responsible for all production changes and new infrastructure deployments
- Execute processes in support of the IT infrastructure and resources required to plan for, develop, deliver and support IT services and products to meet the needs of a business within required SLAs
- Prepare for new or changed services, management of the change process and the maintenance of regulatory, legal and professional standards
- Manage and support infrastructure applications and related data repositories on a day to day basis
- Monitor, measure, report and review current performance of application services and ensure availability and capacity meet business demand
- Apply applicable information security procedures to maintain compliance across infrastructure applications
- Manage the performance of systems and services in terms of their contribution to business performance and their financial costs and sustainability
- Support the development of continual service improvement plans to ensure the IT infrastructure adequately supports business needs
- Facilitate the resolution (both reactive and proactive) of problems throughout the information system lifecycle, including classification, prioritization and initiation of action
- Documentation of root causes and implementation of remedies to prevent future incidents
- Install, configure and troubleshoot Application(s) used to support IT Services
- Act as third level resources for Collaboration application(s)
- Collaborate effectively with their Architecture/Engineering peers for new initiative solution planning, testing/validation, complex troubleshooting, and problem resolution
- On-Call support responsibilities
- 5+ year's experience with Microsoft SharePoint (2016, SE, & SP Online) & One Drive for Business & Teams
- 5+ year's Microsoft PowerShell and scripting technologies
- Experience with monitoring technologies (Splunk, SCOM & SiteScope)
- Solid understanding of Active Directory, Server, Database (SQL) and networking technologies
- Experience with virtual platforms (client and server) and Microsoft Office products
- Capable of working effectively under a high pressure and demanding work environment
- Proven experience in problem identification, troubleshooting and resolution
- Excellent written and verbal communication skills
- Ability to effectively interface with key software/hardware partners such as Microsoft, AvePoint, etc.
- Experience with the incident, change & problem management disciplines; and knowledge of the Remedy ITSM application toolset
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
- Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF and Illinois)