Payments Specialist

• Assures compliance with all Bank policies and procedures as well as applicable state and federal banking regulations while performing all job responsibilities.
• Remains current with NACHA Operating Guidelines.
• Provides support and assistance to staff, customers, and other financial institutions for all payment-related functions in a timely manner for requests that come from OnBase, KACE, phone, email, and mail.
• Responsible for preparing documentation and creating reports for audits, examinations, and other purposes as necessary, under the direction of the Payment Managing Officer.
• Works on special projects as assigned to ensure that work is executed and delivered within required timeframes.
• Identifies opportunities for process improvements to enhance efficiency, effectiveness, and reduce errors.
• Assists with other departmental duties, including providing back-up for other roles.
• Performs review of the following daily as assigned:

• Monitors ACH returns activity and follows up accordingly on complex ACH transactions in accordance with NACHA standards for RDFI and ODFI ACH transactions.
• Sends letters of indemnity, acting and reporting as necessary.
• Projects-System report and associated clean-up.
• Account reconciliations.
• Processes incoming and outgoing Wire Transfers, including both domestic and international.
• Ensures all wires have been reviewed by Verafin before releasing.
• Processes Foreign Items, including check conversions.
• Ensures prompt and timely resolution of Non-Post Items.
• Reviews and processes Holds placed on accounts.
• Inputs pay or return decisions on Non-Sufficient Fund items and completes the processing of the Non-Sufficient Fund items.
• Reviews and processes Stop Payment items.
• Reviews and processes all Federal Reserve Adjustments.
• Processes chargebacks and returns.
• Processes outgoing ACH returns, including Positive Pay and Reclamations.
• Monitors the Federal Reserve’s Availability of Funds and Collection of Check (“Reg CC”) compliance items and prepares its monthly report.
• Processes One-Time ACH requests.
• Performs daily Remote Deposit Capture and Mobile Deposit review.

• Post high school education preferred or equivalent combination of education and related work experience.
• In addition to education,3+ years of experience in one or more Deposit Operations Payments support roles or an equivalent combination of education, training, and experience.
• Banking or financial experience is required.
• One or more accreditations strongly preferred (e.g. AAP, APRP, NCP, FPP)

• Competitive base compensation with additional performance-based incentives (incentives vary depending on role)
• Career development and continuous learning opportunities
• Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more

• 100% vested 401(k) Retirement Plan with 6% company match

• Medical, Dental, and Vision insurance
• Flex spending plan & Health savings accounts with employer contribution
• Student Loan Debt Reduction Program
• Employer provided group life insurance with option to purchase additional life insurance for you and your family members
• Employer provided long term and short term disability insurance
• Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance, and Hospital Indemnity
• Wellness Program
• Free banking services and other financial services discounts
• Take Your Dog to Work Day in June
• Employee Rally Day- a day of celebration and recognition!

MidWestOne Bank