Client Solutions Manager
- Pittsburgh, PA
- Permanent
- Full-time
- As a successful CSM, you will act as a business owner, entrepreneur and customer service specialist determined to build your own book of business by being the single point of contact for all your customer’s needs.
- Utilizing expert oral and written communication skills to build and maintain positive relationships with new and existing customers.
- Partnering with sales leadership and wanting to “think outside the box” to create strategies for prospecting new business.
- Using your personality and possessing positive energy to impact others and your working environment.
- Enjoy working as a team in a very fast paced environment to deliver value added solutions.
- Practicing effective time management to organize your day and avoid getting easily distracted.
- Being an inquisitive, quick learner and paying attention to small details.
- Never settle! Be competitive and willing to take initiative to put your customers first.
- Most of all, have the drive to grow your book of business continually and consistently!
- Call existing customers and utilizing Partnership Selling to increase sales.
- Prospect new business and forge new relationships daily.
- Work with operations to build and track loads.
- Negotiate rates with carrier partners and valued clients.
- Utilize multiple forms of communication such as telephone, e-mail, instant messenger, and other support software.
- You must be able to work full-time Monday through Friday.
- A detailed career development program that offers incentives and rewards in the following areas: income, job title, time-flexibility plus education/training.
- A College Degree is preferred. However, relevant advanced sales or industry experience will be considered.
- Previous sales or customer service experience preferred.
- Must possess the qualities of an entrepreneur with strong independent and teamwork skills.
- High energy and enthusiasm.
- Driven by a high moral and ethical compass.
- Willingness to conduct and build your business confidently over the telephone and face-to-face.
- We are growing at a fast pace with consistent year over year revenue increases of more than 100%.
- We offer a dynamic/progressive company culture that values our employees as our greatest assets.
- Our industry experienced supervisors and managers act as advocates and coaches rather than bosses.
- We believe that “Relationships Move Loads.” Simply put, when YOU SUCCEED, WE ALL SUCCEED!
- Competitive base salary (commensurate with experience) plus UNCAPPED COMMISSIONS POTENTIAL!
- Potential to grow a 100K book of business in less than 18 months
- 401(k) program plus company matching.
- Paid Time Off and Paid Vacation Holidays.
- Health/Dental/Vision coverage.
- Potential to work remotely or from wherever you choose
- Career Development
- Work/Life Balance