Position Summary:The Biden for President campaign is looking to hire a Donor Retention and Cultivation Assistant to support the largest and most active grassroots mobilization program in Democratic politics. You will support the Director in cultivating and retaining thousands of active recurring donors, managing the campaign's mid-tier donor engagement, and ensuring all donors and supporters feel connected to the campaign.What You'll Do
Manage incoming correspondence from online and offline touch points, including our inbound call center, reply-to inbox, and other sources.
Assist the team in the cultivation of grassroots donors across online and offline fundraising channels, including monthly sustainers and mid-level donors.
Talk with supporters through the phone, mail, email, and text message to ensure their inquiries are answered and any membership or donation questions are addressed.
Write scripts, templates, and other engagement-related protocols for donor outreach across channels.
Work with the Biden Victory Fund Direct Marketing on the day-to-day management of the direct mail and telemarketing programs.
Refund contributions when requested.
Preferred Skills and Qualifications
Ideal candidate will be a team player, fast learner, and self-starter; you are willing to work hard to get the job done.
You should be incredibly organized; able to prioritize multiple projects moving at different speeds in a deadline-driven environment.
Excellent writing, editing, and proofreading skills; you should have an eagle-eye for typos and errors.
Strong interpersonal and communication skills.
You are willing to relocate to the Wilmington, Delaware area.
Additional Useful Skills and Qualifications
Experience with an electoral campaign
Familiarity with customer relationship management (CRM) databases
$50,000 - $60,000 a yearBiden for President requires all employees to be "up to date" on COVID-19 vaccination status as prescribed by the CDC as a condition of employment, unless otherwise prohibited by applicable law. If you seek a reasonable accommodation in relation to the campaign's COVID-19 policy, you should speak to the HR Department prior to reporting to an office location.Biden for President is committed to diversity among its staff, and recognizes that its continued success requires the highest commitment to obtaining and retaining a diverse staff that provides the best quality services to supporters and constituents. The campaign is an equal opportunity employer and it is our policy to recruit, hire, train, promote and administer any and all personnel actions without regard to sex, race, age, color, creed, national origin, religion, economic status, sexual orientation, veteran status, gender identity or expression, ethnic identity or disability, or any other legally protected basis. The campaign is committed to providing reasonable accommodations to individuals with disabilities in the hiring process and on the job, as required by applicable law. The campaign will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.All information provided to Biden for President must be accurate and truthful. In the event that any information on your resume or related materials are found to be untruthful, the campaign reserves the right to disregard applications or take immediate disciplinary action, up to and including termination, and also reserves the right to take legal action for related damages.Accessibility Note: We invite all interested and qualified candidates to apply for employment opportunities. If you require any accommodation in the application process, you may request a reasonable accommodation.Biden for President believes in the importance of privacy for all individuals and is committed to handling personal data responsibly and securely. This means being thoughtful about the data you share with us, how we use it, and how we protect it.
