Quality Manager
- Milwaukee, WI
- Permanent
- Full-time
- Review, approve, and execute facility and corporate standard operating procedures for site implementation
- Coordinate and execute internal, customer, supplier, subcontractor, and regulatory audits
- Monitor and ensure compliance with current policies, procedures, regulatory requirements, and customer requirements
- Coordinate and execute investigation of detected risks or failures, complaints, and corrective/preventative actions
- Work closely with production managers to maximize product quality and reliability and minimize cost
- Track, analyze, and lead initiatives for all internal quality and customer complaint issues
- Determine, document, and approve site-specific or one-time occurrences such as protocols (reworks, validations, etc.), deviations (planned or unplanned), waivers, or releases for materials and products as required
- Leverage enterprise technology to analyze quality complaints, track corrective and preventive actions, and use data to isolate and track defective parts per million, over shipments, and resolve issues related to rejected products when applicable
- Execute facility improvement initiatives as determined from performance data
- Lead team of quality technicians and Safe Quality Foods (SQF) readiness resources, ensuring that processes are efficient, and work is appropriately prioritized
- Provide tools and training for quality management and quality improvement to the facility staff.
- High School diploma or G.E.D., Bachelor's degree preferred
- 3+ years of manufacturing experience in a quality leadership role.
- 3 years of experience in production supervisory role.
- Well-versed in analytical and statistical applications that support quality such as Statistical Process Control (SPC) and Statistical Quality Control (SQC)
- Demonstrate strong communication and interpersonal skills to engage and inspire others to comply with quality standards.
- Proven track record of problem-solving.
- Thorough knowledge of quality standards and methodologies.
- Ability to learn proprietary software programs and leverage enterprise complaint management software.
- Professional training and quality certifications courses (e.g. Six Sigma, ISO Certification) are preferred.
- Corporate culture based on integrity, respect, accountability, and excellence.
- Comprehensive training with numerous learning and development opportunities.
- An attractive salary reflecting skills, competencies, and potential.
- Benefits package to include medical, dental, vision, life insurance, 401k with match, tuition reimbursement, employee discounts, employee referral bonus, and much more!
- A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.