Program and Reporting Manager, Strategic Remediation Oversight and Governance
Northern Trust
- Chicago, IL
- Permanent
- Full-time
- Take ownership of the SROG program plans and ensure alignment to overall Global Regulatory Affairs objectives
- Provide input on program and/or project strategy, planning, organisation, direction, and control
- Work closely with the senior leadership and stakeholders to develop and build a program structure to support complex requirements aligned with best practice
- Prioritize and drive program execution accordingly to support the agreed strategy
- Provide holistic oversight and structure to assigned programs to cultivate a path to sustainable success
- Agree and set clear and measurable goals, KPIs and OKRs for program activity within the team
- Craft insightful, factual, and compelling reporting and narratives aligned to intended audience needs
- Establish and develop strong working relationships and open communication with key team and organizational stakeholders
- Perform business analysis to draft program or project business requirements, identify solutions, and obtain sign off
- Prepare, track, and present periodic program and project status reporting (e.g., scope, schedule, budget)
- Develop forward-thinking resource plans and requirements for individual projects and the overall program
- Manage the program and project life cycle from initiation to completion (e.g., preparing the business case, resourcing, performance reporting, quality control, change control, close out)
- Organize and chair governance meetings
- Maintain knowledge of, and report on, project or program issues, risks, and dependencies
- Escalate issues and update management and relevant committees as appropriate
- Work collaboratively with other Northern Trust teams to drive change and achieve objectives
- Partner with different business and operational lines to ensure support is secured and properly provided
- Share knowledge in the form of training, mentoring or coaching others
- Drive programmatic collaboration and transparency
- Provide support to the Head of Strategic Remediation Oversight and Governance and the Global Regulatory Affairs function as required
- A college or university degree, preferred
- 10+ yrs. experience in financial services
- Previous program management and reporting experience
- Strong analytical, leadership, and organizational skills
- Demonstrate strong initiative and interpersonal skills, sound decision-making, analytical and intuitive mind-sets, political awareness, and sensitivity to cultural diversity
- Experience successfully leading global projects in a regulated environment
- Thorough understanding of program and project management principles in relation to people, systems, and processes
- Interest and aptitude for identifying problems of varying complexity and developing sound and actionable solutions within given constraints
- Ability to work under pressure
- Ability to multitask and demonstrate flexibility to change plans at short notice
- Ability to communicate effectively in both oral and written forms, with all levels of staff and management
- Professional certifications and/or an MBA or JD along with demonstrated technical abilities in select areas (e.g., regulatory compliance, risk management)