Leasing Consultant
- Minneapolis, MN
- Permanent
- Full-time
- Maintain current knowledge regarding apartment/townhome availability, rates, and features.
- Greet prospective residents. Discuss their housing needs and desires.
- Review information packet, floor plans, deposits, etc. Present information regarding the community.
- Follow established policy and procedures in the qualification, screening, and acceptance of applicants.
- Conduct a property and apartment/townhome tour. Transport the prospect around the community in order to show amenities, models, and available apartments/townhomes.
- Maintain prospect and leasing data on the Guest Card and in Yardi.
- Follow up within 48 hours of showing a prospective resident if the lease was not signed. Send a thank you card.
- Follow the community lease renewal program. Maximize resident renewals.
- Prepare lease-related paperwork in an accurate and timely manner. Explain all lease documents to new and existing residents. Ensure all documents are correctly completed prior to the resident's move-in.
- Prepare marketing letters, flyers, etc., to prospective residents as appropriate.
- Prepare property information packet.
- Prepare move-in packet.
- Assist with managing the day-to-day operation of the community. Work closely with the Property Manager and Assistant Property Manager to ensure apartments/townhomes are ready for move-in and maintained in a satisfactory manner. Assume responsibility for community operations when the Property Manager and Assistant Property Manager are off-site, resulting in the Leasing Consultant being the senior office staff person on-site.
- Attend staff meetings as required.
- Maintain and safeguard confidential information.
- Remain flexible, receptive, and adaptive to change.
- Understand and apply basic principles of good housekeeping and safety.
- Perform other related duties as requested by the supervisor.
- High school diploma or equivalent required.
- One or more years of leasing or retail experience preferred.
- Ability to deal well with people and to get them to feel comfortable quickly.
- Ability to "close" a sale.
- Ability to work in a team atmosphere.
- Working knowledge of Microsoft Word and Excel.
- Ability to organize and prioritize work projects.
- Follow and adhere to organizational policies and procedures.