Oracle Fusion Cloud Admin
Alpha Net
- Watsonville, CA
- Permanent
- Full-time
- Administer and support Oracle Cloud ERP, EPM, and OTM SaaS environments, including configurations, user access, auditing, and patching.
- Manage environment refreshes, patches, and ensure instances are restored to working condition for end users.
- Oversee user security and roles in Oracle Fusion Cloud, OTM, and EPM; guide users on appropriate access and functionality.
- Implement and monitor auditing of user access across ERP, EPM, and OTM to minimize access violations (Oracle RMC).
- Perform Oracle Fusion Cloud ERP configurations, migrate reporting objects, and OIC objects as needed.
- Coordinate with Oracle to execute system/service maintenance tasks, backups, and recovery of Oracle Fusion applications.
- Monitor application performance, reliability, integrity, and recoverability across Oracle Fusion Cloud ERP, OTM, and EPM.
- Support activities related to patching, critical updates, and downtime for ERP, EPM, and OTM.
- Communicate maintenance schedules, refresh schedules, and outages with internal staff, third-party vendors, and Oracle.
- Track and respond to service requests and notifications related to patching, updates, and downtime.
- Assist technical teams in managing Oracle Fusion Cloud instance configurations and enterprise applications.
- Troubleshoot and resolve issues related to Oracle Fusion Cloud ERP, EPM, and OTM.
- Partner with Security, Network, Development, and Product teams to identify and resolve issues.
- Configure Oracle SaaS applications to support production and development changes.
- Migrate technical SaaS and PaaS objects such as OIC, BIP, BICC, and ESS jobs.
- Manage and follow up on service requests in MOS for issue resolution.
- Fulfill ServiceNow tickets within agreed SLAs to support users.
- 8+ years of overall ERP administration experience.
- 3+ years of hands-on experience administering Oracle Fusion Cloud Applications (ERP, EPM & OTM).
- Experience with at least one full implementation of Oracle Fusion Cloud ERP applications.
- Working knowledge of Oracle Cloud Infrastructure (OCI) is preferred.
- Experience leading full Oracle Cloud ERP implementation projects across requirements, design, testing, and roll-out.
- Hands-on experience with supporting OIC and VBCS.
- Strong understanding of integration patterns to support administrative integrations used in DevOps.
- Experience with Oracle RMC and securing Oracle SaaS applications.
- Knowledge of Oracle SaaS patching processes and release cycles.
- Proven experience migrating configurations, and importing/exporting backups into Oracle SaaS applications.