Compliance and Adjudications Manager (WMS Band 2)

Washington State

  • Olympia, WA
  • $90,000-105,000 per year
  • Permanent
  • Full-time
  • 1 month ago
DescriptionWSLCB Vision
Safe communities for Washington StateMission
Promote public safety and trust through fair administration, education and enforcement of liquor, tobacco cannabis and vapor lawsThis recruitment is open until filled. First review of applications will be April 10, 2024, please submit an application on or before April 09, 2024. The hiring authority reserves the right and may exercise the option to make a hiring decision at any time. We encourage all to apply as early as possible.** This non-permanent position is anticipated to last for nine months from the hire date. **
This position is currently eligible to telework. This position is required to work in the office at least 2 days per week. This may change based on business needs.Who we areThe mission of the (WSLCB) is to promote public safety and trust through fair administration, education and enforcement of liquor, cannabis, tobacco, and vapor laws. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance.
We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business-initiated process improvement.Our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB)The WSLCB strives to promote DEIB in all aspects of our work. This includes a commitment to our workforce and external stakeholders.It is our mission to build, promote, and inspire an inclusive environment that recognizes, respects, and celebrates diversity in the workplace and in the community we serve. We are committed to maintaining a thriving culture where employees and those we serve feel safe and accepted regardless of education, background, or beliefs. As a WSLCB team member, you will have opportunity to join statewide business resource groups (BRGs) such asand .
Your opportunity at a glance:The WSLCB Licensing and Regulation Division is announcing an exciting opportunity for a Compliance and Adjudications Manager (WMS Band 2) position in . This position reports to the Acting Deputy Director of Administration in Licensing and Regulation Division. The goal of the Licensing and Regulations Division is to issue liquor and cannabis licenses and permits to qualified retail and non-retail businesses, to responsibly regulate the production, distribution, and sales of liquor and cannabis products in accordance with state laws and regulations.This position has delegated authority of making liquor and cannabis threshold determinations on license applications, revocations, and non-renewals including requests from other agency divisions or by the local governmental authority. In this position, you will oversee and track the adjudicative process for licensing, draft legal documents, facilitate discovery and interrogatory requests, and work directly with the Assistant Attorney Generals through all litigative matters. In addition, you will testify or attend depositions on behalf of licensing decisions, in support of enforcement matters, tort claims, or as the agency representative during hearings.If you have an interest in a Compliance and Adjudications Manager position, we encourage you to apply to be a part of the WSLCB team!WSLCB provides a modern work environment and excellent benefits including:
  • A comprehensive
(including but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.) * Paid
(enrollment in courses at state universities/colleges on a space availability basis - all or a portion of the tuition/fees may be waived for state employees) * Tuition reimbursement (courses taken with prior approval in order to further employee's career development with the WSLCB)
  • Training and career development programs (including online courses and LinkedIn Learning)
  • A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible)
- confidential program created to promote the health, safety and well-being of public service employees * Generous wellness program (we offer reimbursements for certain fitness related activities)
  • Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia)
  • Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work
  • Free parking
DutiesSome of the duties you will perform are:
  • Manage the adjudications program monitoring the execution and outcomes while assessing program needs for process improvement.
  • Keep Deputy Director apprised of program updates, concerns or issues of political nature or agency risk.
  • Independently review controversial license applications, non-renewal requests, and revocations assessing with a fair and equitable approach utilizing appropriate laws, rules, and policies.
  • Coordinate efforts with the Assistant Attorney Generals in facilitation of any documentation, information, or decisions needed throughout the litigation process meeting all timelines.
  • Ensure litigation discovery requests are done in a timely and efficient manner to ensure there is no financial risk for the agency.
  • Review all legal documents to confirm accurate and truthful information is included with the applicable regulations to aid in less agency risk.
  • Assist in the review of Sports and Entertainment Centers (SEF) application and changes especially those with more political risk.
  • Supervise Program Specialist 5 who reviews all licensing contracts to ensure they adhere to pertaining laws and rules that govern the license type.
  • Document and share decisions made within the programs.
  • Assist in review of liquor or cannabis product, package, or label submissions when brought forth.
  • Oversight of trends in products, packages, or labels of liquor and cannabis products recognizing trends within WA and mitigating agency risk.
  • Engage key stakeholders in development of future processes, drafts decision papers, and presentations to the director or board for consideration.
  • Reviews letters in response to local authority input on applications, license changes, and renewals.
  • Drafts and issues statement of intents requested by Finance for suspension or revocation of licenses for failure to pay taxes or fees.
  • Align directional oversight of programs ensuring diversity, equity, and inclusion.
QualificationsRequired Qualifications:Experience for required qualifications can be gained through various combinations of formal professional employment and educational experience. See below for how you may qualify.Option 1:Four (4) years of professional experience in managing programs, high risk decision making, drafting of legal documents, and researching and skillful interpretation of policy, laws, and rules.ANDThree (3) years of management or supervisory experience in a regulatory environment.Option 2:An Associate's degree in public administration, business administration, communications, or related field.ANDTwo (2) years of professional experience in managing programs, high risk decision making, drafting of legal documents, and researching and skillful interpretation of policy, laws, and rules.ANDThree (3) years of management or supervisory experience in a regulatory environment.Option 3:A Bachelor's degree or above in public administration, business administration, communications, or related field.ANDThree (3) years of management or supervisory experience in a regulatory environment.Supplemental InformationPLEASE READ THE FOLLOWING INFORMATION CAREFULLY TO ENSURE YOU HAVE SUBMITTED THE REQUIRED MATERIALS TO BE CONSIDERED.IMPORTANT: To be considered for this position, you MUST include the following, failure to do so will result in your application being disqualified: * Completed online application.
  • Current Resume.
  • Letter of Interest describing how you meet the specific qualifications for the position.
  • Three professional references to include a current or recent supervisor with email addresses and phone numbers.
  • Attach your unofficial transcripts if you meet the qualifications based on a relevant degree mentioned in the qualifications section.
**A resume will not substitute for completing the "work experience" section of the application.The information provided in your application and supplemental questionnaire must support your selected answers in the supplemental questions. Responses not supported in your application will disqualify you for consideration of employment from this recruitment.Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.Other
Applicants for employment with the Washington State Liquor and Cannabis Board should also be aware of RCW 66.08.080, which states in part: "No employee of the board shall have any interest, directly or indirectly, in the manufacture of liquor sold under this title, or derive any profit or remuneration from the sale of liquor, other than the salary or wages payable to him in respect of his office or position, and shall receive no gratuity from any person in connection with such business.RCW 69.50.351, no member of the state liquor and cannabis board and no employee of the state liquor and cannabis board shall have any interest, directly or indirectly, in the producing, processing, or sale of cannabis, useable cannabis, or cannabis-infused products, or derive any profit or remuneration from the sale of cannabis, useable cannabis, or cannabis-infused products other than the salary or wages payable to him or her in respect of his or her office or position, and shall receive no gratuity from any person in connection with the business.The Washington State Liquor and Cannabis Board is an equal opportunity employer and encourages applications from job seekers with diverse backgrounds. Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment.All qualified applicants will receive consideration for employment without discrimination based on sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability. You are welcome to include your name and gender pronouns in your application, to ensure we address you appropriately throughout the application process.For questions about this recruitment, or to request reasonable accommodation in the application process, please email or call (360) 664.1720. For TTY service, please call the at 7-1-1 or 1-800-833-6384.

Washington State