
Future Retail Strategy and Innovation Consultant
- New York City, NY
- $80,000-90,000 per year
- Permanent
- Full-time
- Primary point of contact to drive and assist with enrollment goals of dealers into various assigned OEM Programs.
- Ensure turn around time requirements are met on critical implementation milestones from key dealership staff.
- Establish effective partnering relationships and facilitate in-person and virtual discussions to drive client KPIs.
- Subject Matter Expert (SME) of various programs to drive program engagement and utilization.
- Conduct engaging presentations or demos, both virtually and in-person, using established presentation slide decks.
- Oversee and facilitate user training and support through the programs implementation lifecycle(s).
- Proactively identify implementation risks and work to mitigate effectively and efficiently.
- Consult with assigned dealerships to develop action plans that drive results by implementing processes and unique Dealership needs.
- Build strong, productive relationships various vendor partners who are integrated into overall program structure.
- Document, communicate and escalate issues/concerns as necessary according to the program plan.
- Consistently review status of performance metrics using program analysis, data and tracking.
- Participate in weekly performance and brainstorm discussions with Maritz Lead (Program Manager) to develop smart practices and collaborate on how to overcome obstacles
- Using effective and efficient time management to focus on impactful activities and ability to challenge deviations from identified goals
- Manage expenses as required by provided Maritz guidelines
- Four-year college degree (bachelors) or equivalent experience preferred
- Consulting and/or retail experience with automotive dealerships
- In-depth knowledge of the retail automotive industry, including common terminology, dealership structure and process workflows
- Knowledge of dealership/automotive retail software. (CRM, digital retail tools, DMS, etc)
- Fast-learner, and passionate ability to remain in-touch with fast-changing solutions
- Demonstrated history of sustaining a positive attitude during high-stress situations
- Ability to work within defined Maritz team, partner with clients and vendor-partners
- Excellent oral and written communication skills
- Excellent presentation, facilitation, and motivational skills to generate results
- Computer skills with Microsoft Office proficiency
- Strong analytical, problem-solving, and decision-making skills
- Possible/occasion travel (i.e. field team meeting, client meeting, etc.)