Service Administrator

icon Mechanical

  • Granite City, IL
  • Permanent
  • Full-time
  • 12 days ago
Service Department Opportunity: Service Administratoricon Mechanical is seeking qualified professionals to join our Service team. We are a full-service mechanical contractor and construction firm specializing in fabrication, installation, modification, and ongoing service of process piping, power piping, boiler making, industrial equipment installation, industrial ventilation, and HVAC. icon is IMI’s original, flagship firm and takes pride in having constructed projects in over 42 states in markets including emerging technology, data centers, healthcare, laboratories, pharmaceutical, automotive, and education. icon has the capacity to perform projects where the mechanical portion can be $100's of millions to build.icon is headquartered in Granite City, IL, and has branches in Nashville, TN, Chesterfield, MO, and Charlotte, NC. icon was recently recognized as one of the Top 50 Fastest-growing Companies in the St. Louis Metropolitan Region and recently listed as one of the Top 10 Fastest-growing Mechanical Construction Companies in the United States.We are currently looking for a Service Administrator to join our Service team located at our office in Granite City, IL. Our ideal candidate is someone who has 1+ years of experience in service administration, accounting, customer service, or a related administrative role. This person should be a proactive and detail-oriented professional who excels at managing financial operations, supporting cross-functional teams, and ensuring smooth workflow within the Service Department.Primary responsibilities for icon’s Service Administrator include:
  • Overseeing daily accounting operations for the Service department, ensuring accuracy and efficiency.
  • Processing and reconciling service-related financial documents, including invoices, work orders, purchase orders, and subcontracts.
  • Accurately tracking and posting labor hours, material usage, and job costs within the accounting system.
  • Monitoring accounts receivable and proactively following up on outstanding payments to maintain healthy cash flow.
  • Reviewing and processing vendor invoices with appropriate coding and supporting documentation.
  • Supporting month-end close activities by preparing accurate reports and performing necessary reconciliations.
Primary qualifications for icon’s Service Administrator include:
  • 1+ years of experience in service administration, accounting, customer service, or a related administrative role.
  • Proven experience and understanding of HVAC and refrigeration systems, and terminology is a plus.
  • Ability to provide exceptional customer service by promptly addressing client inquiries, resolving issues efficiently, and ensuring a positive experience throughout the service process.
  • Proficient in Microsoft Office Suite, including Outlook, Word, Excel, Teams, and PowerPoint, with the ability to work efficiently across platforms.
  • Positive and professional attitude, strong communication and analytical skills, and excels in staying detail-oriented and organized while managing multiple tasks and priorities.
COMPENSATION AND BENEFITS:
  • Employee Stock Ownership Program
  • Experience based salary
  • Discretionary Annual Bonus'
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401k with Discretionary Company Contributions
  • Paid Time Off (Vacation; Sick Time)
  • Paid Company Holidays
  • Paid Parental Leave
  • Tuition Reimbursement Program
  • Employee Assistance Program
  • Gym Reimbursements
DIVERSITY:Our commitment to diversity and inclusion starts with us. The IMI companies strive to build a team that is truly reflective of the communities we serve in every level of our business. We know that when diverse minds and perspectives come together, the possibilities are limitless.WHY ICON MECHANICAL?Here at icon, we don’t just admire thinking outside of the box, we encourage it. icon knows that to tackle the challenging projects we are faced with every day takes a team of creative problem solvers who aren’t afraid to be bold. Which is why icon works every day to create a work environment that gives back to our employees. Our family-first approach and commitment to work-life balance are just a couple of the things that make icon Mechanical an ideal career destination. We take pride in supporting our own.Our philosophy is to hire talented people, provide them with the training, tools, and resources to be successful, empower them to go and contribute to the success of the company, and to reward performance. If you’re ready to be a part of our team AND a part of our solution, APPLY TODAY!EOE/M/F/V/D

icon Mechanical